Law Enforcement Liaison Officer

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Role Purpose
We are seeking a Financial Crime Compliance – Law Enforcement Liaison officer to join our UAE Financial Crime Compliance team. This key role is responsible supporting official interactions with law enforcement agencies in relation to financial crime matters. The successful candidate will play a pivotal role in supporting investigations into money laundering, sanctions evasion, fraud, terrorist financing, and other illicit financial activities, while ensuring the bank's compliance with applicable legal and regulatory obligations.

The jobholder will support the UAE Money Laundering Reporting Office (MLRO), with the external stakeholder relationships (including the Law Enforcement Authorities i.e. Abu Dhabi Police Authority and across the UAE,)), with responsibility for supporting our external engagement strategy and plan.

Duties & Responsibilities

• Serve as the primary liaison between HSBC UAE, law enforcement and UAE Financial Intelligence Units (FIUs) on all financial crime-related inquiries.
• Coordinate responses to production orders, freezing instructions, and requests for information in compliance with applicable laws and regulations.
• Support internal and external investigations by gathering documentation, conducting research, and preparing reports for submission to authorities.
• Collaborate closely with other Financial Crime to ensure a comprehensive response to external requests.
• Manage and maintain a case management system to track law enforcement interactions, deadlines, and response documentation.
• Attend meetings and case conferences with law enforcement bodies when required, representing the bank's interests while supporting legitimate investigative efforts.
• Monitor changes in legal and regulatory frameworks related to law enforcement cooperation and adapt internal procedures accordingly.
• Ensure data protection and confidentiality requirements are observed when handling customer information and sensitive case data.
• Support internal escalation and risk assessment processes tied to high-risk customer activity and regulatory inquiries.
• Additionally, the role holder would be expected to work closely with the Financial Crime Investigation (FCI) sub-functions to file police cases upon the conclusion of a FCI Investigation which results in a potential or confirmed Financial Crime concern.
• All official responses to Law enforcement must translated from English into Arabic, the translation must be validated for accuracy and filed in the case management system.
• Support line management with strategies and initiatives in support of Compliance objectives and the effective execution of external engagement within FCI.
• Share information appropriately to enable effective investigation and risk management and immediately escalate where local law or regulation may prevent this.
• Escalate significant financial crime threats and management issues to line management so that appropriate action can be undertaken in response.
• Provide production and issue Management Information to line manager.
• Helps foster good internal and external relationships with all stakeholders while maintaining effective role as investigator.
• Share information to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities.
• Cultivate an environment that champions diversity and reflects the HSBC brand, thereby delivering high employee engagement and motivation.
• Contribute to the framework, policies, procedures and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.

Experience & Qualifications

• University degree is REQUIRED– to secure a UAE Visa and Work Permit.
• Excellent communicator, fluent in written and spoken English and Arabic with strong inter-personal and influencing skills is essential to be able to adapt their approach for different audiences
• Canidate must be open to work in rotational shifts, including evening and weekends if required.
• Knowledge of the financial crime risk environment in the UAE
• Excellent attention to detail required along with a high level of analytical competency
• Ability to build connections and work collaboratively across boundaries – functional and geographical with a strong multi-cultural awareness
• Ability to work under pressure to tight deadlines
• Awareness of regulatory environment in the UAE.

For further details and application information please visit our careers site: 21266

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.