Clinic Front Desk
1 week ago
We are seeking a professional Front Desk Receptionist to manage patient-facing operations and ensure a smooth, welcoming front-office experience. The role also involves handling inbound/outbound inquiries and supporting basic service promotion and appointment conversions.
Key Responsibilities
- Greet and assist patients in a courteous and professional manner
- Manage appointment scheduling, confirmations, and follow-ups
- Handle incoming calls, WhatsApp inquiries, and emails efficiently
- Convert inquiries into confirmed appointments where applicable
- Register patients and maintain accurate patient records
- Coordinate closely with doctors, nurses, and clinic staff
- Support basic billing, invoicing, and payment processing when required
- Ensure the reception area remains organized, clean, and presentable
- Maintain strict patient confidentiality at all times
Requirements
- Minimum 2 years' experience as a Front Desk Receptionist in a clinic or hospital
- Strong communication and interpersonal skills
- Customer-focused mindset with basic sales or conversion ability
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced medical environment
- Familiarity with clinic systems and appointment software is an advantage
- Immediate joiners only
Job Types: Full-time, Permanent
Pay: AED4, AED5,000.00 per month
Application Question(s):
- What language(s) can you speak?
- Nationality?
- This role also entails a small Call Center & Upselling component - do you have experience in the UAE in clinic/hospital setting in this?
- Expected Salary?
- Immediate Joiner?
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