Boat Rental Manager

7 days ago

Dubai, Dubai, United Arab Emirates Hatta Adventures LLC Full time

Role: Boat Rental Manager

Location: UAE

Job Description:

  • Oversee all daily kayak rental operations, ensuring smooth workflows, timely customer service, and adherence to established procedures.
  • Lead, train, schedule, and evaluate boating staff to maintain optimal performance, professionalism, and safety awareness.
  • Conduct thorough pre- and post-use inspections of kayaks, paddles, safety gear, and docking areas to ensure operational readiness and safety compliance.
  • Manage customer interactions, including reservations, inquiries, orientations, and support, while maintaining a high-quality service environment.
  • Continuously monitor weather forecasts, tidal changes, and water conditions to make informed, safety-driven operational decisions.
  • Enforce all safety protocols, provide mandatory safety briefings, and ensure customers understand proper equipment handling and emergency procedures.
  • Maintain detailed and up-to-date inventory records for all boating equipment, supplies, and assets to support efficient operations.
  • Coordinate with internal maintenance teams and external service providers to arrange timely repairs, replacements, and preventive upkeep.
  • Oversee the completion, documentation, and secure storage of rental waivers, liability forms, and operational records in accordance with regulations.
  • Monitor daily rental transactions, track revenue, analyze performance trends, and prepare comprehensive operational reports for management.
  • Investigate, resolve, and document customer complaints or issues promptly to uphold excellent service standards and protect brand reputation.
  • Collaborate with marketing teams to support promotions, community outreach, and service enhancements that increase visibility and rental activity.

Job Type: Full-time

Pay: AED6, AED8,000.00 per month

Application Question(s):

  • How many years of experience do you have managing operations for boat rental services?
  • Mention your current Visa status & Expiry date.
  • Are you able to join immediately?
  • Are you living with your family in the UAE?
  • Are you willing to relocate to Hatta, Dubai, UAE?

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