Senior System Engineer

7 days ago

Dubai, Dubai, United Arab Emirates Roads and Transport Authority Full time 120,000 - 250,000 per year

Role Overview

The Senior System Engineer will lead the planning, implementation, and development of
infrastructure projects
, manage changes to Nol digital systems, support integration between internal and external platforms, and ensure compliance with RTA standards, security policies, and operational procedures. This role requires strong analytical capabilities, technical depth, and the ability to work closely with stakeholders and transport operators.

Key Responsibilities

  • Design and implement the
    infrastructure architecture
    for the Nol Automated Toll System.
  • Review infrastructure effectiveness and ensure compatibility with evolving Authority requirements.
  • Design system architectures and integrations across applications and infrastructure components.
  • Review software requirements and business cases to ensure compliance with RTA standards and best practices.
  • Maintain and support the infrastructure for Nol applications, resolving incidents affecting
    service continuity
    .
  • Implement
    security controls
    , close vulnerabilities, and support internal and external security audits.
  • Manage projects and initiatives in line with RTA PMO standards.
  • Maintain and apply
    ISO 20000 IT service management capabilities
    .
  • Conduct capacity planning, performance forecasting, and resource utilization analysis.
  • Manage and maintain
    risk registers
    , mitigation plans, BIAs, and BCPs.
  • Oversee backup, recovery processes, and quarterly performance reporting.
  • Conduct periodic
    disaster recovery simulations
    to validate system readiness.
  • Provide support on customer journey enhancement, service model design, and solution architecture.
  • Analyze data to detect issues, identify fraud patterns, and recommend future improvements.
  • Ensure strict adherence to RTA
    Information Security policies, guidelines, and incident reporting protocols
    .

Required Qualifications

  • Bachelor's degree in
    Computer Engineering, Electrical/Electronic Engineering, Computer Science, or Information Technology
    from a recognized institution.
  • Minimum
    5 years of experience
    in system engineering or related fields.

Technical Skills

  • ACS infrastructure management
  • Software engineering and system design
  • Incident management and troubleshooting
  • Agile methodologies
  • Stakeholder communication
  • Project management
  • ISO 20000 compliance
  • Risk management
  • Data analysis and problem-solving
  • Ability to manage multiple concurrent projects

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