SOC L1 L2 L3 Engineer

L2 EngineerRequirementExperience7-8+ years of experience in SOC operations, focusing on Level 2 incident handling.Availability 24x7 Onsite (Shift-based work in the Customer SOC).Core MandateAdvanced troubleshooting, incident resolution, root cause analysis (RCA), and defined escalation management.Key Responsibilities:Act as the primary escalation point from...

For both L3 Senior SOC Analyst and L2 SOC Analyst:Threat Hunting: Proactive identification of advanced threats, anomalies, and malicious activities within the bank's network and systems.Incident Response (IR): Participation in the full incident response lifecycle, including detection, analysis, containment, eradication, recovery, and post-incident...

SOC L3 EngineerExperience10+ years of deep technical and strategic experience in Cyber Security.Availability 8x5 Onsite (Business Days) with On-Call service outside business hours.Core MandateStrategic threat analysis, content strategy, and advanced Digital Forensics and Incident Response (DFIR) guidance.Key Responsibilities:Provide the highest level of...

Senior SOC Consultant – SOC (L2–L3)Experience: 7–9 Years**Location: Dubai/Abu DhabiDepartment: Managed Security Services (MSSP) – SOC OperationsRequired Skills & Experience· –9 years of total experience in cybersecurity, with at least 6+ years in SOC operations within an MSSP environment.Strong hands-on experience with:·       XDR...

SOC Analyst L1 role will play a crucial role in monitoring and responding to security incidents for various client environments. The primary focus will be on identifying and escalating potential threats while learning the ropes of security operations.Job Responsibilities:Monitor and analyze security alerts from SIEM and SOAR platformsEscalate incidents to...

We are looking for an experienced L2 Engineer / Subject Matter Expert (SME) – Fortinet SD-WAN to join our IT & Network Operations team. The ideal candidate will provide advanced technical support, troubleshooting, and optimization of Fortinet SD-WAN environments, ensuring high performance, security, and stability across multiple sites.Key...

Key Responsibilities / DutiesDeliver Level 1 and Level 2 technical support for end-users via phone, chat, and remote tools on Desktops, Laptops.Provide administration and troubleshooting support for Microsoft 365 applications (Exchange Online, Teams, SharePoint, OneDrive, etc.). Knowledge on Microsoft Tenants and domain.Manage Azure Active Directory tasks...

Position OverviewWe are seeking a talented and enthusiastic L2 Technical Support Engineer to join our Technical Support Team. The ideal candidate will be certified in ITIL, MCSE, CCNA, and Office 365 (preferred), and will play a key role in ensuring the continuity, stability and efficiency of our IT services.Key ResponsibilitiesProvide network and...

Job Summary:First point of contact for end-users. Logs, triages, and tracks incidents in ITSM.Key ResponsibilitiesLog and categorize incidents in ITSM.Provide first-level support to end-users.Escalate unresolved issues to L2/L3 teams.Ensure SLA compliance for incident resolution.Assist with onboarding and basic IT tasks.Required Skills2–3 years in IT...

Job Summary:Responsible for daily checks, first-level troubleshooting, and operational support for AV systems such as Yealink, Polycom, and Teams Rooms.Key ResponsibilitiesPerform daily checks in meeting rooms and classrooms.Provide Level 1 incident troubleshooting.Support live events and onsite sessions.Log all tickets in ITSM.Manage cables, peripherals,...