Current jobs related to Floor Supervisor - Dubai, Dubai - Dimos Cafe and Restaurant

  • Floor Supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates 360 Agency Middle East FZ LLC Full time

    Job Location : Dubai, UAERequirements :Should have experience as Floor SupervisorAny NationalsDesired Candidate ProfileShould have experience as Floor SupervisorAny Nationals

  • Floor Supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates Al mukhtar bakery Full time

    Al Mukhtar Bakery is Hiring for Floor Supervisor for Muscat, Oman BranchWe are seeking an experienced and dynamic Floor Supervisor to lead and oversee the daily operations of our bakery Muscat, Oman branch. The ideal candidate will bring strong leadership skills, a passion for customer service, and a solid background in the bakery, restaurant, or food &...

  • Floor Supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates Hireoom Full time

    For a renowned restaurant in Jeddah, we are looking for anexperienced FLOOR SUPERVISORto join an international team of hospitalityenthusiasts.Jeddah, Saudi ArabiaWhat we're looking for:Previous experience as a Floor Supervisor or in a similar roleStrong leadership and communication skillsPassion for hospitality and guest satisfactionThe company offers: Base...

  • Floor Supervisor

    8 hours ago

    Dubai, Dubai, United Arab Emirates EBR Consulting Full time

    We are seeking an experienced and service-driven Floor Supervisor to oversee daily front-of-house operations. This role ensures smooth service, maintains standards, supports the team, and drives a consistently elevated guest experience. The ideal candidate combines leadership, discipline, and guest-focused decision-making with a hands-on approach.Key...

  • Automotive Floor supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates AL ZAROUNI CARWOX Full time

    Job Summary:We are seeking a dedicated and experienced Service Advisor cum Floor Supervisor to join our garage team. The ideal candidate will be responsible for managing customer interactions, overseeing service operations on the floor, and ensuring smooth workflow. They will serve as a bridge between customers and the technical team, ensuring customer...

  • Floor Supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates Orville Real Estate L.L.C Full time

    We are seeking a dedicated and experienced Floor Supervisor to join our team at Amer Center. The ideal candidate should have a strong background in managing operations within GDRFA system, demonstrating leadership skills to oversee staff, ensure efficient task execution, and uphold high standards of service.Supervise daily operations at Amer Center to ensure...

  • Floor Supervisor/ Service advisor

    8 hours ago

    Dubai, Dubai, United Arab Emirates AMC MOTORS TRADING LLC Full time

    We are looking for a dedicated Floor Service Advisor / Floor Supervisor to manage the smooth operation of our workshop floor. This role involves customer interaction, job coordination, and supervision of technicians, ensuring timely vehicle service, high-quality repairs, and excellent customer satisfaction.Key ResponsibilitiesCustomer & Service Coordination...

  • Site Supervisor – Floor Coating Works

    7 hours ago

    Dubai, Dubai, United Arab Emirates Conchem Technical Services L.L.C. Full time

    Site Supervisor – Floor Coating WorksJob Description:We are looking for an experienced Site Supervisor to oversee and manage all activities related to floor coating works, ensuring project completion within quality standards, timelines, and safety guidelines.Key Responsibilities:Supervise and monitor daily floor coating activities at the site.Coordinate...

  • Healthcare clinic Floor Supervisor

    7 hours ago

    Dubai, Dubai, United Arab Emirates VEGA INTERNATIONAL FZC Full time

    We are looking for a proactive and organized Floor Supervisor to oversee daily clinic operations, ensure smooth patient flow, and support clinical and front-desk teams. The role focuses on maintaining service quality, coordination, and compliance with healthcare standards.Key ResponsibilitiesSupervise day-to-day operations on the clinic floorEnsure smooth...

  • Concrete Flooring Supervisor

    8 hours ago

    Dubai, Dubai, United Arab Emirates Amana Contracting & Steel Buildings Full time

    About AMANAGroup AMANA is in constant forward motion. Over decades of growth, we have adopted intelligent solutions that improve the way we build, making AMANA a regional leader in the industry today. We have gone beyond conventional construction by championing intelligent solutions that improve the way we build.We are the region's trusted design-build...

Floor Supervisor

3 weeks ago

Dubai, Dubai, United Arab Emirates Dimos Cafe and Restaurant Full time

FLOOR SUPERVISOR – JOB DESCRIPTIONDIMO'S CAFÉ & RESTAURANT LLC**1. ROLE NAMEFloor Supervisor2. ROLE DEFINITIONThe Floor Supervisor is responsible for ensuring smooth daily operations on the restaurant floor, maintaining high service standards, managing the service team, handling guest satisfaction, supervising opening/closing checklists, coordinating with kitchen & bar, and ensuring excellent hospitality.This role acts as the bridge between Management, Chef, Barista, Service Staff & Guests, ensuring an efficient, clean, and profitable operation.3. ROLES & RESPONSIBILITIES (Sub-Functions)A. Floor Operations ManagementExecute daily opening & closing procedures.Ensure floor is clean, organised, and guest-ready.Maintain neat table setup, cutlery, glassware, linen & ambiance.Monitor staff behaviour, grooming and discipline.B. Guest Service & ExperienceGreet guests, assign tables, and handle guest complaints.Ensure all orders are delivered correctly and on time.Upsell menu items and improve average bill value.Build relationships with guests & maintain high retention.C. Staff Management & TrainingAllocate staff tables/sections daily.Brief team before shift (menu, specials, issues, targets).Train staff in service sequence, upselling, and hygiene.Monitor staff punctuality, behaviour, and performance.D. Order Flow & CoordinationCoordinate orders between service team, kitchen & bar.Ensure KOTs are punched correctly and timely.Monitor ticket times and food delivery accuracy.Ensure barista/shisha/kitchen teams sync with floor demands.E. Cash & Billing ControlSupport accurate billing on POS.Ensure no unauthorised discounts or voids.Verify bills before closing tables.Cross-check daily cash & card settlements with Manager.F. Inventory & Material ControlSupervise consumption of cutlery, disposables, glassware.Daily check on missing, broken, or damaged items.Coordinate with stewarding for cleaning and polishing.Support with weekly stock overview (service items).G. Hygiene, Cleanliness & SafetyMake sure the restaurant follows DM/HACCP guidelines.Ensure floor staff follow hygiene standards.Check washroom cleanliness every 30–45 minutes.Report maintenance issues immediately.H. Shift & Team CoordinationPlan weekly staff schedules with Manager.Fill staff shortages during peak hours.Maintain teamwork between service, stewarding, bar, shisha & kitchen.I. Reporting & CommunicationShare daily shift report (Sales, covers, issues, feedback).Report staff behaviour & performance concerns.Inform management immediately of any incident/accident.4. TASKS & ACTIVITIES (WHAT TO DO – Step-by-Step)A. Daily Opening TasksArrive 20 minutes before shift.Ensure dining area is clean and AC/lights/music are set.Check table settings, tissue, cutlery & sanitizer.Conduct staff briefing:Sales target of the dayMenu specialsIssues from yesterdayCheck staff grooming and uniform.Verify POS terminal and KOT printer functioning.B. During ShiftGreet guests and allocate tables efficiently.Monitor order taking and ensure upselling.Check orders punched correctly in POS.Follow up on kitchen & bar for timely food & drinks.Monitor ticket times (ideal < 15–18 min).Conduct table visits & handle complaints.Control floor cleaning during operations.Support staff during rush hours.Coordinate with Barista & Shisha team for fast service.C. Closing TasksEnsure all tables and service stations are cleaned.Collect reports from service staff.Cross-check bills & voids in POS.Check all cutlery & glassware returned properly.Ensure waste segregation and store clean down.Submit Daily Floor Report:Sales summaryCoversStaff performanceGuest feedbackIssues & recommendationsD. Weekly TasksParticipate in weekly stock check.Inspect service equipment & share requirement list.Conduct short training on:Service standardsMenu knowledgeUpsellingPrepare weekly staff schedule.5. MEASUREMENT MATRIX (KPI – Key Performance Indicators)This is how the Floor Supervisor's performance is measured:A. Customer Experience (30%)KPITargetMeasurementGuest Satisfaction90%+ positive feedbackReviews, guest commentsComplaints HandlingImmediate resolutionNo repeated complaintsService Execution Score95%Mystery audits & manager checksB. Sales Performance (20%)KPITargetMeasurementAverage Bill ValueIncrease monthlyCompare with past dataUpselling Ratio15–20% of tablesPOS item trackingTable Turnover Efficiency100% during rushPeak hours observationC. Operational Excellence (25%)KPITargetMeasurementOpening/Closing Checklist Completion100% dailyManager auditsTicket Time< 15–18 minutesKOT & Expo monitoringCleanliness & Hygiene100% complianceDM/HACCP auditsService Item Loss/Damage< 2% monthlyStewarding reportD. Staff Management (15%)KPITargetMeasurementStaff Punctuality100%Attendance reportStaff Training ComplianceWeeklyManager reviewTeam CoordinationHighSmooth shift operationsE. Reporting & Discipline (10%)KPITargetMeasurementDaily Floor Report Submission100%End-of-day reportCommunication to ManagementClear & timelyIncident handling6. EXPECTED OUTCOMESThe Floor Supervisor must ensure: Smooth, professional service every day Happy guests with repeat visits Organised team & controlled floor operations Accurate POS billing & minimal mistakes Clean, safe & consistent restaurant environment Sales improvement through upselling & smart table allocation Fast communication with ManagementJob Type: Full-timePay: AED1, AED3,500.00 per monthApplication Question(s):Do you have a valid UAE Visa and are legally eligible to work in the UAE?How many years of experience do you have working as a Floor Supervisor / Captain / FOH Leader?Do you have previous experience in UAE restaurants / cafés / hotels?Are you experienced in handling daily opening & closing of the restaurant floor?Are you familiar with POS systems (billing, voids, discounts, KOT management)?Have you supervised service staff and allocated sections during shifts?Are you comfortable coordinating with Kitchen, Barista, and Shisha teams to manage ticket times and order flow?How strong is your knowledge of customer service and hospitality standards?Have you handled guest complaints or service recovery situations before?Are you comfortable interacting with guests and upselling menu items?Have you conducted shift briefings or trained service staff?Are you familiar with Dubai Municipality (DM) hygiene standards for FOH areas?Location:Dubai (Required)