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Head of People

2 weeks ago

Dubai, Dubai, United Arab Emirates Robert Walters Full time

We are supporting a well-established mid-sized financial services organisation in the search for a Head of People & Culture. This is a leadership role responsible for shaping and delivering the people strategy, partnering closely with the executive team, and building a high-performing, compliant and future-ready HR function.

Key Responsibilities

Strategic Leadership

  • Act as a strategic people advisor to the executive committee and senior leaders on organisational design, workforce planning and leadership matters
  • Develop and execute a people and culture strategy aligned to business and growth objectives
  • Lead the transformation of HR from a reactive support function to a proactive, value-adding business partner

HR Governance, Policy & Compliance

  • Design, implement and continuously improve HR policies, frameworks, systems and procedures in line with local labour law and regulatory standards
  • Ensure robust HR governance, risk management and compliance across the organisation
  • Prepare and present people-related insights, policies and recommendations to senior leadership

Workforce Planning & Talent

  • Lead workforce and manpower planning in partnership with business leaders
  • Oversee recruitment, selection and onboarding processes across all levels
  • Review and formalise job structures, role design and career pathways
  • Build strong succession planning and talent development frameworks

Reward, Compensation & Benefits

  • Design and manage competitive and cost-effective compensation, incentive and benefits structures
  • Conduct market benchmarking within financial services to ensure competitiveness
  • Oversee job evaluation, grading and reward frameworks across the organisation

Learning, Development & Leadership

  • Lead learning and development strategy, including leadership development and executive coaching
  • Identify capability gaps and design targeted development programmes
  • Oversee induction, training delivery and programme evaluation

Performance & Culture

  • Design and oversee performance management frameworks, KPIs and appraisal processes
  • Support leaders in driving accountability, engagement and high performance
  • Champion a positive, inclusive and high-trust workplace culture

Employee Relations & Engagement

  • Provide expert guidance on employee relations matters, grievances and conflict resolution
  • Lead employee engagement initiatives and communication strategies
  • Ensure fair, consistent and equitable treatment across the organisation

HR Operations & Systems

  • Oversee HR operations including payroll, benefits administration and employee lifecycle management
  • Lead and develop the HR team, providing coaching and direction
  • Review and enhance HR systems and HRMS capabilities to support data-driven decision making

Requirements

Experience & Background

  • Significant senior HR leadership experience within financial services or regulated environments
  • Proven experience partnering with executive leadership on strategic people matters
  • Strong understanding of labour law, compensation practices and HR governance

Education & Qualifications

  • Bachelor's degree (any discipline)
  • Master's or MBA in Human Resources or related field preferred
  • Professional HR certification (CIPD, SHRM, SPHR, PHR or similar) highly desirable