Runner/Busser

A. Food Running Duties

• Deliver food to guests immediately after it is ready.
• Double-check table numbers and ensure correct dishes go to the correct guests.
• Announce dishes professionally when placing them on the table.
• Assist waiters with serving sauces, cutlery, and additional requests.
• Move swiftly between kitchen and dining area without delays.
• Communicate clearly with kitchen if items are missing or delayed.

B. Bussing & Table Maintenance

• Clear plates, cutlery, glasses, and trash efficiently and quietly.
• Reset tables within 1–2 minutes after guests leave.
• Ensure tables are always clean, neat, and ready for new guests.
• Refill water glasses when necessary (as per service standards).
• Help arrange tables for large groups or events.

C. Cleanliness & Organization

• Keep service stations stocked and organized (cutlery, napkins, trays, plates).
• Maintain cleanliness in dining area, including chairs, floors, walls, and tables.
• Clean used trays and return them to the station.
• Ensure buffet, beverage station, and tray stands are clean during the entire shift.

D. Support to Waiters & FOH Team

• Assist waiters during busy times with serving, clearing, and resetting tables.
• Support host when needed (guiding guests to tables, bringing menus).
• Assist bar or pass station with running drinks.
• Respond quickly to any supervisor request.

E. Guest Experience & Safety

• Maintain polite and professional communication with guests.
• Follow safety procedures when carrying hot plates or heavy trays.
• Ensure aisles remain clear from obstacles for staff and guest safety.
• Observe guests and notify waiters if someone needs assistance.

F. Shift Opening & Closing

• Set up stations before service: clean tables, restock cutlery, prepare trays.
• At shift end:
• Clean service areas
• Return items to storage
• Organize stations for next shift
• Dispose of trash properly

6. Job RequirementsA. Education & Experience

• No formal education required.
• Previous experience as runner or busser preferred but not mandatory.
• Freshers with good energy and willingness to learn are welcome.

B. Skills & Competencies

• Fast movement with attention to detail.
• Ability to multitask during high-pressure service hours.
• Strong team cooperation and communication skills.
• Good understanding of restaurant flow and table numbers.
• Basic understanding of hygiene and cleanliness standards.

C. Personal Qualities

• Energetic, positive, and hardworking.
• Professional appearance and clean uniform.
• Respectful, polite, and calm under pressure.
• Willingness to help anyone on the team.
• Strong sense of responsibility and punctuality.

D. Physical Requirements

• Ability to walk and stand for long hours.
• Ability to carry plates, trays, glasses, and light equipment safely.
• Ability to move quickly without compromising safety.

7. Working Conditions

• Fast-paced environment with continuous movement.
• Requires teamwork and communication with both FOH and kitchen.
• Shift-based schedule including weekends and holidays.

8. Performance Indicators (KPIs)

• Speed and accuracy of food delivery.
• Table turnover efficiency.
• Cleanliness and readiness of the dining area.
• Supportiveness to waiters and supervisors.
• Guest satisfaction and absence of complaints.
• Attendance, grooming, and professionalism.

Job Type: Part-time

Pay: AED2, AED2,500.00 per month

Expected hours: 70 per week

Application Question(s):

• Will you join immediately?

Experience:

• Runner/Busser: 1 year (Preferred)