Zoho Pre-Sales Consultant

2 weeks ago

United Arab Emirates Acesoft Labs Full time

Zoho Pre-Sales Consultant

Job Summary

The Zoho Pre-Sales Consultant supports the sales team by providing functional and technical expertise on Zoho products and solutions. The role is responsible for understanding customer requirements, designing Zoho-based solutions, delivering product demonstrations, preparing proposals, and supporting the sales cycle from qualification to deal closure.

Key Responsibilities

Pre-Sales & Solution Design

  • Work closely with sales teams to understand client business requirements and pain points
  • Design Zoho-based solutions aligned with customer needs using applications such as Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho Projects, and Zoho Analytics
  • Define solution architecture, workflows, automation, and integration approaches

Product Demonstrations & Presentations

  • Conduct Zoho product demonstrations, proof of concepts (POCs), and workshops
  • Prepare and deliver presentations, solution walk-throughs, and technical explanations to clients
  • Address functional and high-level technical queries during sales discussions

Proposal & Estimation Support

  • Prepare solution documents, scope of work (SOW), effort estimations, and timelines
  • Support pricing, licensing recommendations, and implementation roadmaps
  • Assist in RFP/RFQ responses and client proposals

Stakeholder Coordination

  • Act as a bridge between sales, delivery, and technical teams
  • Ensure smooth handover from pre-sales to implementation teams
  • Support negotiations by providing technical clarifications and solution justification

Market & Product Knowledge

  • Stay updated on Zoho product updates, features, and licensing models
  • Analyze competitor offerings and market trends
  • Provide feedback to sales and delivery teams on product gaps and customer expectations

Required Skills & Qualifications

Technical & Functional Skills

  • Strong understanding of the Zoho ecosystem
  • Solid knowledge of ERP, CRM, and business process automation concepts
  • Ability to design functional solutions and explain technical concepts clearly
  • Experience with Zoho Creator customizations and integrations (functional / high-level technical)

Sales & Communication Skills

  • Excellent presentation, communication, and client-facing skills
  • Strong requirement analysis and solution mapping capabilities
  • Ability to articulate value propositions and ROI

Experience & Education

  • 26 years of experience in Zoho Pre-Sales, ERP Pre-Sales, or IT solution consulting
  • Experience working with Zoho Partners or system integrators preferred
  • Bachelor's degree in IT, Engineering, Business, or related field

Preferred Qualifications

  • Zoho Certification(s)
  • Experience in Manufacturing, Real Estate, Construction, or Professional Services domains
  • Exposure to the UAE / GCC market and business practices

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