Female Customer Service

5 days ago


Dubai, Dubai, United Arab Emirates CREDITCARE CREDIT MANAGEMENT LLC Full time 36,000 - 42,000 per year

Job Title: Customer Service Support

Company: Creditcare Credit Management

Location: UAE

Job Type: Full-time, Permanent

Salary: AED 3,000 – AED 3,500 per month + Incentives

About the Role:

Reditcare Credit Management is seeking a female Customer Service & Sales Executive to join our team as a Financial Advisor. The ideal candidate will combine excellent customer service with strong sales and collection skills, assisting clients in managing and repaying their outstanding debts through structured salary-based plans. This role requires professionalism, empathy, and a proactive sales approach.

Key Responsibilities:

  • Act as a financial advisor to clients with outstanding bank debts
  • Provide exceptional customer service while guiding clients toward responsible debt repayment
  • Utilize negotiation and persuasion skills to encourage timely payments
  • Offer tailored repayment strategies aligned with clients' salary structures
  • Maintain clear, accurate records of all client interactions
  • Follow up on payment commitments and meet daily/monthly recovery goals
  • Represent the company with professionalism, empathy, and integrity

Requirements:

  • Female candidates only (due to the nature of client interactions and internal team dynamics)
  • Minimum 1 year of experience in customer service, sales, or debt collection
  • Excellent communication, interpersonal, and negotiation skills
  • Knowledge of salary-based repayment systems and debt management preferred
  • Familiarity with UAE banking and credit practices is an advantage
  • Proficiency in MS Office and CRM systems
  • Ability to work under pressure and meet deadlines

What We Offer:

  • Competitive salary of AED 3,000 – AED 3,500 per month
  • Attractive monthly performance-based incentives
  • Supportive and growth-focused work environment
  • Comprehensive training and career development opportunities

Job Types: Full-time, Permanent

Pay: AED3, AED3,500.00 per month



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