Senior Warranty and Repair Officer

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

Responsible for collecting Etihad remedies through applicable Warranty & Guarantee terms, Modifications & Maintenance Checks Cost recovery & Control of Etihad Assets Repair to ensure (i) compliance with regulatory requirements (ii) best repair vendor selection (iii) oversight on the repair activity over Technical s assets, (iv) Repairable assets are monitored and are effectively controlled on cost (budget), TAT and quality.

Accountabilities

  • Review & analyze Aircraft Defects to manage efficient Repairs under Warranty, Maintenance Agreements or Time & Material Repair Orders.

  • Review repair quotations for exchanged items/ non warranty / rejected warranty orders and over and above contractual orders (Pool Agreements).

  • Manage Repair activities (repair cycle / quotations / supplier engagement / make or buy/ vender selection.
  • Review inputs maintenance checks packages and identify claimable repairs and submit warranty claim against venders, where appropriate.
  • Compile Material & Man-hours data of Airframe/ components /engines required for components and systems reliability issues where the venders have acknowledged liability to submit claim as necessary
  • Update warranty database by recording correspondences, evaluation, rejections and compiling warranty adjudications, shop findings, quotes/ invoices of repair and credit notes and cost savings related to claims for an effective control; track and manage information and assist in upstream information as required
  • Review, analyze, and exercise aspects of warranties, commitments and industry supports per agreements, delivery documents SBs/SILs/ADs/CNs, Engineering orders and warranty repair quotations by approving, raising, tracking and adjudication claims for maximum recovery
Desired Candidate Profile

  • Qualified to degree level or equivalent, with university degree (B.Sc.) preferred in Mechanical/ Aeronautical Engineering or minimum of 3 years experience in Aviation Warranty or Supply Chain Management or Repair Management.

  • Good understanding of Technical Contracts and the framework around supplier commitments (PSAA, SSC, etc.) is preferred.

  • Technical Communication & Suppliers engagement
  • Aviation Commercial & Cost Conscious
  • Positivity, Flexibility & Team Player Orientation.

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