Front Desk Receptionist – Salon

3 days ago


Al Rigga, United Arab Emirates Royal Salon Full time 24,000 - 54,000 per year

Position: Front Desk Receptionist – Salon (Sales & Admin)

Company: Royal Salon, Dubai, UAE

Employment Type: Full-time (6-day week)

Location: Al Rigga, Dubai

Salary & Benefits

  • Base salary: AED 2,000-4,500/month (depending on experience)
  • Commission/bonus for upselling services and retail products
  • Staff discounts on salon services and products
  • Training & career development opportunities

About Us

Royal Salon is a premium unisex salon offering a full spectrum of hair, beauty and grooming services. We pride ourselves on delivering exceptional customer experiences in a stylish and professional environment. We are looking for a Front Desk Receptionist who combines strong administrative skills with sales awareness and excellent communication in English.

Key Responsibilities

  • Greet clients as they arrive, manage check-in/check-out, and handle walk-in enquiries in a welcoming manner.
  • Manage appointment bookings, cancellations, rescheduling via phone, WhatsApp and in-person; coordinate with stylists/therapists to ensure smooth client flow.
  • Maintain client records: service history, preferences, contact details and follow-up reminders.
  • Process payments, issue receipts, and assist with end-of-day reporting.
  • Promote and upsell additional services and retail products through effective client interaction.
  • Ensure the reception area is tidy, organized and reflects the salon's premium brand image.
  • Handle basic client enquiries, respond to phone/emails/social-media messages, and escalate issues when needed.
  • Assist with miscellaneous administrative tasks: email correspondence, stock tracking, liaising with stylists and management.

Skills & Experience — Required

  • Minimum 1-3 years of experience in a front-desk or reception role within a salon, spa or hospitality environment.
  • Proven administrative competence: scheduling, record-keeping, basic financial transactions.
  • Sales-oriented mindset: ability to identify and recommend add-on services and retail products.
  • Excellent verbal and written communication skills in English — essential.
  • Additional language proficiency in Arabic and/or Tagalog is a strong advantage.
  • Professional appearance, punctuality, team-oriented, and able to multitask in a fast-paced environment.
  • Familiarity with booking software or willing to learn; basic computer skills (MS Office or similar).
  • Valid UAE work permit or eligible for employment visa.

Qualifications

  • Secondary school certificate or relevant diploma preferred.
  • Prior experience in a salon or spa reception role is preferred.
  • Good customer-service skills and ability to build rapport.

Job Type: Full-time

Pay: From AED2,000.00 per month

Application Question(s):

  • In Dubai and Ready to join immediately?

Language:

  • Fluent in English, Optional Arabic (Required)

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