Reliability and Maintenance Engineer

The RME Coordinator serves as a vital member of the Engineering RME function, working with the RMEAM , RME AE's, RMEP and directly under the guidance of the RMEM. This role is strategically positioned to drive the management and continuous improvement of Amazon Robotics reliability through the disciplined application of continuous improvement tools and methodologies.

At the heart of this position lies the ownership of asset performance optimization. The coordinator develops, facilitates and implements comprehensive asset performance strategies utilizing advanced reliability techniques including Failure Mode and Effects Analysis (FMEA), Criticality Analysis and Root Cause Analysis (RCA). Through these methodologies, the role drives an optimized cost and reliability model, focusing on maximizing Mean Time Between Failures (MTBF) while minimizing Mean Time To Repair (MTTR) across all assigned asset areas. This data-driven approach leverages Asset Performance Management systems, inventory usage analytics, and reliability metrics to continuously identify opportunities for both performance enhancement and cost optimization.

The coordinator plays a crucial role in executing the site's maintenance strategy, ensuring alignment with company standards and industry best practices. This includes coordinating Original Equipment Manufacturer activities and managing relationships with external contractors to guarantee quality deliverables. Throughout all improvement initiatives, the coordinator ensures effective coordination with safety and quality priorities, managing risks to both people and product by strictly adhering to site procedures and industry standards.

Beyond technical execution, the RME Coordinator serves as a knowledge leader and coach for shift-based RME teams. The role delivers targeted coaching and training sessions, facilitating effective communication across all shifts while promoting standardized ways of working. This developmental focus extends to creating and maintaining engineering procedures and standards that ensure improvement work delivers sustainable results through rigorous review and change control processes.

The position demands a proactive, analytical mindset combined with strong technical expertise in mechanical, Electrical, pneumatic, excellent stakeholder management capabilities and commitment to safety and continuous improvement. The RME Coordinator acts as a bridge between strategic reliability initiatives and operational execution, ensuring that AUH1's Building and Material handling Equipment's infrastructure operates at peak performance while continuously evolving to meet future demands.

Key job responsibilities

Leadership & Team Management

• Provide strong leadership and direction to RME teams, fostering a culture of excellence and continuous improvement.
• Engage, motivate, and develop team members through engineering change processes and organizational transformations.
• Lead by example, demonstrating Amazon Leadership Principles in daily operations.
• Build and develop the next generation of RME leaders through mentorship and structured development programs.
• Technical Excellence & Engineering
• Apply advanced mechanical and electrical engineering expertise to drive operational reliability.
• Lead engineering overhauls, mechanical improvements and equipment optimization initiatives.
• Optimize maintenance strategies using reliability centered maintenance principles and data-driven approaches.
• Implement and leverage reliability tools and techniques including predictive and preventive maintenance methodologies.

Problem Solving & Continuous Improvement

• Demonstrate systematic approaches to complex problem-solving using root cause analysis and corrective action frameworks.
• Drive new initiatives with tenacity and resilience, ensuring successful implementation and sustainable results.
• Follow problems through to complete resolution with thorough documentation and close-out procedures.
• Champion innovation and forward-thinking solutions with a "can-do" attitude

Safety & Compliance

• Serve as a champion for safety, ensuring all operations meet or exceed safety standards and regulations.
• Maintain compliance with all applicable codes, standards and Amazon safety requirements.
• Foster a safety-first culture across all maintenance activities and team interactions.

Communication & Collaboration

• Communicate effectively at all levels of the organization, ensuring clarity and understanding across stakeholders.
• Utilize control loops (team meetings, feedback sessions, action boards) to maintain focus on departmental targets and KPIs.
• Collaborate cross-functionally with operations, engineering and support teams to achieve business objectives.

Planning & Execution

• Demonstrate strong planning and organizational skills in managing maintenance schedules, resources, and projects.
• Work effectively in dynamic, fast-paced environments with flexibility and adaptability
• Execute strategic initiatives while maintaining day-to-day operational excellence.

Note: These responsibilities are representative of the role but not exhaustive. Additional duties may be assigned based on business needs and operational requirements.

A day in the life

Additional to the Daily Routines above, the RME Coordinator need to fitful the below:

Shift Handover & Area Readiness

The RME Coordinator receives shift handover from the previous coordinator, reviewing the EOS Shift Report, performance metrics across Operations and RME functions, team escalations and key observations. The coordinator ensures RME Flow Room Area Readiness by following FOB Policy, updating the RME Team Board, verifying Permits to Work and confirming the work order shift plan aligns with technician skills and qualifications per the skill matrix.

Stand-Up Meeting

The coordinator delivers the daily stand-up meeting covering safety tips (floor observations, recent incidents, safety notices), success stories from shift reports and team goals, critical communications including building announcements and escalations, shift goals based on operational volume and planned maintenance completion, critical APM work orders, any backlog from previous shifts, staffing verification, operational barriers or enablers for RME work and gaps in area readiness.

Floor Presence & Monitoring

The coordinator conducts multi-floor walks per shift across Inbound, RME areas and Outbound areas to verify safety compliance with RME Safety Policies , identify barriers to daily PM plan implementation and collect technician feedback. Throughout the shift, the coordinator maintains active presence in the flow room, monitoring progress through SCADA and OEE systems while responding to escalations from technicians, Operations, or other teams with focus on safety, quality, customer promise, and productivity.

Training & Development Oversight

The coordinator serves as the primary contact for technicians during his shift and regarding training courses, communicates training compliance callouts from the RME Area Manager and references the RME Team Handbook for available training programs.

Mid-Shift & End-of-Shift Activities

The coordinator delivers a mid-shift meeting to review and adjust the RME work strategy based on updated information, staffing changes, and alignment of PMs with daily production plans. At end-of-shift, the coordinator verifies PM completion, contractor task completion, Permit to Work closure, addresses team escalations, documents observations, and completes the APM EOS Shift Report before providing comprehensive handover to the incoming coordinator.

• 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
• 3+ years of working with computers and Microsoft Office products and applications experience
• High school or equivalent diploma
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Travel up to 15% of the time

• 2+ years of maintenance planner/scheduler working within an industrial maintenance complex, manufacturing/distribution industries, or equivalent experience
• Experience in material handling systems (MHS) installation, operation and maintenance

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