Reservations Agent

7 days ago


Dubai, Dubai, United Arab Emirates Intercity Hotel Dubai Jaddaf Waterfront Full time

Hotel reservation agents are responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.

  • Checking reservations daily for compliance to ensure that the minimum response time is Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
  • Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.
  • Planning and using efficient organizational skills to run the daily operation.
  • Organizing on-the-job and weekly training for all staff.
  • To keep reservations staff informed on all changes or developments within the hotel and the company.
  • To spot-Check reservations made the previous day and Check all VIP arrivals
  • Training, developing, and motivating staff to increase productivity.

Job Type: Full-time

Experience:

  • Hotel Industry: 1 year (Required)

  • Reservations Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Phoenix One Group Full time

    We Are Hiring | Reservation AgentLocation:Dubai, UAECompany:Phoenix One TourismPosition:Reservation AgentAre you organized, detail-oriented, and great at communication? We are looking for a proactiveReservation Agentto join our team and ensure smooth and efficient reservation operationsWhat we're looking for Strong attention to detail and logical...

  • Reservations Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Royal Adventure Travel & Tourism Full time

    This is a full-time on-site role for a Reservation Agent located in Dubai. The Reservation Agent will be responsible for managing bookings, handling customer inquiries, providing excellent customer service, and performing receptionist duties. Daily tasks include answering phone calls, processing reservations, and ensuring smooth communication between clients...

  • Reservations Agent

    22 hours ago


    Dubai, Dubai, United Arab Emirates City Seasons Dubai Hotel Full time

    Role DescriptionThis is a full-time on-site role located in Dubai for a Reservations Agent. The Reservations Agent will be responsible for handling guest reservations, maintaining efficient communication via phone and email, providing excellent customer service to meet customer satisfaction, and supporting receptionist duties when required. The role also...

  • Reservation Agent

    2 days ago


    Dubai, Dubai, United Arab Emirates MIRA CONSTRUCTION L.L.C Full time

    The Reservation Agent will be responsible for managing all aspects of guest reservations and booking inquiries across multiple platforms (OTA, direct, corporate). This role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with internal teams (housekeeping, finance, and property management) to ensure...

  • Reservations Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Raffles Hotels & Resorts Full time

    This role handles all customer inquiries related to room reservations, with a strong focus on revenue maximization, quality service, and brand standards. The Reservations Agent is responsible for converting inquiries into confirmed bookings while delivering an exceptional guest experience and supporting the hotel s revenue management strategy.Reporting to...

  • Reservations Agent

    2 days ago


    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Reservations Agent

    6 days ago


    Dubai, Dubai, United Arab Emirates Minor International Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Reservations Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Reservation Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Wellcube Full time

    Position Summary:The Reservations Agent is responsible for processing and managing hotel reservations in accordance with established policies, procedures, and revenue guidelines. The role ensures accuracy, efficiency, and professional handling of all booking inquiries while coordinating with relevant departments to support operational efficiency and guest...

  • Reservations Agent

    2 weeks ago


    Dubai, Dubai, United Arab Emirates SUSHISAMBA Dubai Full time

    About the CompanyFounded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 26 countries with 91 venues, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach,...