Club Lounge Attendant

2 days ago

Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

Job Details

Country: UAE

City: Dubai

Industry: Hospitality and Tourism

Function: Customer Service

Job Type: Full-time

Key Responsibilities

  • Deliver personalized service to VIP guests and priority club members
  • Maintain a warm and polished guest welcome at all times
  • Communicate guest needs, issues, or feedback promptly to supervisors
  • Prepare food, beverages, and service materials in advance of operations
  • Stay updated on food and beverage offerings within the department
  • Maintain a clean, organized, and well-presented lounge environment
  • Participate in daily briefings, training sessions, and team meetings
  • Support seamless service coordination with colleagues across departments

Skills Set

  • VIP and guest relations
  • Lounge service operations
  • Food and beverage knowledge
  • Service preparation and setup
  • Property management system usage
  • Communication and teamwork
  • Attention to detail

Why Join Us

  • Work in a multicultural five-star environment
  • Structured training and development programs
  • Attractive hotel benefits and room discounts
  • Inclusive, supportive workplace culture
  • Opportunities for career growth within a global luxury brand
Desired Candidate Profile

At least 1 year of experience in a similar role within luxury hospitality

Strong communication skills in verbal and written English

Calm, professional approach under pressure

Proficiency in PMS platforms such as Opera or Fidelio

Strong multitasking and problem-solving abilities

Well-presented, courteous, and guest-focused

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