Chief Technology Officer

1 week ago

Dubai, Dubai, United Arab Emirates Forsyth Barnes Full time 200,000 - 300,000 per year

Chief Technology Officer (CTO) – Retail Sector


Dubai, UAE


Industry: Retail / E-commerce / Omnichannel

We are seeking an experienced and visionary
Chief Technology Officer (CTO)
to lead the digital and technology transformation of a fast-growing retail organization in Dubai. The ideal candidate will have deep retail tech expertise, a strong innovation mindset, and the ability to build scalable systems that enhance customer experience and operational performance across both online and offline channels.

Key Responsibilities

  • Define and execute the company's overall technology strategy, aligned with business and growth objectives.
  • Lead digital transformation across stores, e-commerce, mobile apps, POS, ERP, CRM, and supply chain systems.
  • Drive omnichannel integration to ensure a seamless customer experience across all touchpoints.
  • Build and mentor high-performing teams across engineering, product, data, cybersecurity, and IT operations.
  • Oversee data architecture, analytics platforms, and AI/automation initiatives to improve forecasting, inventory, and personalization.
  • Ensure strong cybersecurity, data protection, and compliance with UAE regulations.
  • Manage technology budgets, vendors, cloud partners, and major system implementations.
  • Champion innovation through new retail technologies (RFID, digital payments, self-checkout, in-store tech, automation).

Requirements

  • 12–18+ years of technology leadership experience, including senior roles within retail, e-commerce, or omnichannel organizations.
  • Proven track record leading large-scale digital transformation programs.
  • Strong experience with retail systems: POS, ERP (SAP/Oracle/MS Dynamics), CRM, OMS, inventory and supply chain solutions.
  • Expertise in cloud technologies, data platforms, cybersecurity, and enterprise architecture.
  • Excellent leadership, communication, and stakeholder management skills.
  • Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).

What We Offer

  • A strategic leadership role with direct influence on digital direction and customer experience.
  • Opportunity to drive innovation within a leading retail organization in Dubai.
  • Collaborative, multicultural environment with strong growth potential.

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