Graate Trainee Cybersecurity/AI/Telecom Engineer

7 days ago


Dubai, Dubai, United Arab Emirates du Full time 120,000 - 180,000 per year

We are hiring for the FutureX Graduate Training Program at du. Its a 12 month old Program where you will be exposed to many functions under telecom infrastructure.

Iy you are a pass out of 2024 or 2025 batch withe the family book and GPA scores of more than 2.7 then you can apply

  • In this role you will be part of transformation, helping shift from a manual, reactive environment to an intelligent, automated operations model of telecom delivery services.
  • Willingness to work in shift-based 24/7 operations
  • Testing and simulations will be conducted at night or on weekends
    , so candidates must be open to working in these conditions

KPI's for the role

  • Correct and efficient resolution of Trouble Tickets
  • MTTR and quality of resolutions
  • Predictive analysis of incidents
  • Completion of Level 1 and Level 2 severity tech training to understand the issues
  • Shadowing incident reporting
  • Handling complaints from different channels (e.g., Command & Control)
  • Assessing ticket severity and ensuring resolutions
  • Automating the Trouble Ticket process

Ideal candidate background:

  • Telecom Engineering
  • Cybersecurity
  • IT Network
  • Exposure to AI and/or programming (focus on automating Trouble Ticket systems for Cognitive Ops)

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