Graate Trainee Cybersecurity/AI/Telecom Engineer
7 days ago
We are hiring for the FutureX Graduate Training Program at du. Its a 12 month old Program where you will be exposed to many functions under telecom infrastructure.
Iy you are a pass out of 2024 or 2025 batch withe the family book and GPA scores of more than 2.7 then you can apply
- In this role you will be part of transformation, helping shift from a manual, reactive environment to an intelligent, automated operations model of telecom delivery services.
- Willingness to work in shift-based 24/7 operations
- Testing and simulations will be conducted at night or on weekends
, so candidates must be open to working in these conditions
KPI's for the role
- Correct and efficient resolution of Trouble Tickets
- MTTR and quality of resolutions
- Predictive analysis of incidents
- Completion of Level 1 and Level 2 severity tech training to understand the issues
- Shadowing incident reporting
- Handling complaints from different channels (e.g., Command & Control)
- Assessing ticket severity and ensuring resolutions
- Automating the Trouble Ticket process
Ideal candidate background:
- Telecom Engineering
- Cybersecurity
- IT Network
- Exposure to AI and/or programming (focus on automating Trouble Ticket systems for Cognitive Ops)
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