E-Commerce Operations Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Figta Beauty Full time 120,000 - 240,000 per year

Who We Are:

We're a growing start-up on a mission to setup our E Commerce department. We're not just selling products—we're building experiences. If you're someone who loves making things work smarter, faster, and better, and you're ready to own and scale the e-commerce engine of a high-growth brand, we'd love to meet you.

What You'll Do:

As our E-Commerce Operations Expert, you'll wear multiple hats (and probably invent new ones too). You'll lead everything from platform operations to logistics, marketing optimization, and customer experience. Your job? Make sure our online business runs like a well-oiled machine—and grows like crazy.

Here's what you'll be owning:

  • Build & scale our e-commerce strategy – from the ground up or the next level up.
  • Run the day-to-day on our online store(s)—platform management, product listings, payment flows, order management, and customer experience.
  • Optimize like a boss – SEO, paid ads, promos, A/B testing… you know the drill.
  • Work the numbers – analyze metrics, track conversion rates, and make data-driven decisions.
  • Lead fulfillment and logistics – ensure smooth order processing, delivery, returns, and inventory sync.
  • Collaborate cross-functionally – work with marketing, tech, design, and CX teams (we're all in this together).
  • Solve problems fast – because waiting around isn't our style.

What You Bring:

  • 5+ years of hands-on experience in e-commerce operations—bonus if it's with a start-up or in the GCC market.
  • Deep knowledge of e-commerce platforms (Shopify, Woo Commerce, Magento, etc.) and tools like Google Analytics, Meta Ads etc.
  • Experience managing digital performance campaigns (SEO/SEM/PPC/email).
  • Strong logistics know-how—fulfillment, 3PLs, inventory flow—you get how the backend needs to work.
  • You're comfortable with data and love making smart decisions based on it.
  • Strong leadership and communication skills—you can rally a team and drive results.
  • Start-up mindset: fast, flexible, resourceful, and not afraid to roll up your sleeves.

Nice-to-Haves:

  • Experience scaling D2C brands or marketplaces.
  • Familiarity with tools like Hotjar, GA4, Data Studio, etc.
  • Previous experience in fashion, beauty, lifestyle, or consumer tech sectors.

What You Get:

  • A front-row seat in building something big from the ground up.
  • Tons of ownership and autonomy.
  • A smart, driven, collaborative team.
  • Flexibility and trust to do your best work.
  • Competitive salary + performance bonuses.
  • Growth opportunities as we scale.

Let's build the future of e-commerce together. If this sounds like your vibe, apply now—we can't wait to meet you.

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