Chief Steward and Hygiene Officer

1 week ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

Key Responsibilities

  • Oversee daily operations of the stewarding department to ensure efficiency
  • Ensure full compliance with food safety regulations, audits, and hygiene requirements
  • Monitor payroll costs through effective scheduling and productivity management
  • Inspect and verify incoming materials according to specifications and order records
  • Build, train, and maintain a motivated stewarding team
  • Record guest complaints, operational issues, and equipment concerns for escalation
  • Collaborate effectively with culinary and other departmental managers
  • Control departmental costs and support budget efficiency
  • Maintain exemplary cleanliness in all work areas and ensure adherence to hygiene standards
  • Be present throughout service periods to support smooth operation
  • Uphold personal grooming and hygiene standards
  • Follow all safety, emergency, and security procedures
  • Protect guest and property privacy, handling confidential data responsibly
  • Attend required meetings and participate in training programs
  • Ensure strict adherence to LQA standards

Skills Set

  • Food safety and hygiene compliance
  • Team leadership and training
  • Stewarding operations and inventory management
  • Operational budgeting and cost control
  • Vendor receiving and quality verification
  • Safety and emergency procedures
  • Record keeping and reporting accuracy

Why Join Us

  • Work in a sustainability-driven luxury environment focused on wellness and crafted guest experiences
  • Opportunities for professional development and brand-wide growth
  • A collaborative culture that values mindfulness, innovation, and exceptional service
  • Attractive employee benefits and a supportive workplace
Desired Candidate Profile

Ideal Profile

  • Vocational or technical certification in hospitality
  • Minimum 3 years of experience in stewarding or hygiene roles within luxury hotels
  • Strong understanding of food safety codes, HACCP practices, and hygiene compliance
  • Advanced MS Office proficiency
  • Knowledge of F&B and culinary terminology, equipment, and inventory control
  • Strong leadership and communication skills
  • Fluency in English


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