Life & Health Treaty Broker Administrator

Your Responsibilities
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About The Role
The Treaty Broker Administrator plays a key role in managing client accounts across various territories, including providing support to the treaty/facultative broker in treaty/facultative placement processes, ensuring smooth and efficient handling of all related documentation and communications. He/she will also ensure seamless coordination across all activities with Brokers, Technical, Finance, Compliance, and other operational functions.

Responsibilities:

• Maintain the team's new business enquiry tracker and cedant-driven traffic light tracker to provide performance insights to the line manager.
• Prepare monthly management reports, including revenue reports (invoiced and accrued accounts), new and renewal business splits by territory and ceding company.
• Generate premium ageing reports, liaise with the technical team to track debts, and report legacy or flagged issues to the ageing debt committee.
• Maintain a real-time premium payment and quarterly statement tracker for accuracy and completeness.
• Prepare renewal slips in advance, incorporating necessary data and ensuring adherence to renewal procedures.
• Draft, finalize, and issue treaty/facultative slips based on agreed terms and broker approvals, ensuring timely dispatch to reinsurers.
• Collect signed slips from reinsurers and issue Evidence of Cover (EOC) emails to clients, ensuring all documentation is accurate and complete.
• Verify participating reinsurers against the company's market security list and request broker action if required.
• Coordinate with the processing team and ensure timely invoicing, addressing any queries from peer reviewers or processing teams.
• Prepare and verify checklists and premium worksheets for finalized treaties, including for non-proportional treaties.
• Schedule meetings, document minutes (internal, technical, and ageing debt), and manage follow-ups on pending tasks.
• Coordinate weekly team catch-ups, reminding brokers of necessary actions and addressing pending tasks.
• Address Notice of Cancellation (NOC) advice and track rescissions to maintain coverage for clients in collaboration with finance and accounting teams.
• Resolve claims or reinsurer queries by coordinating with the claims department and obtaining necessary loss reports. Identify and address technical or financial issues, liaising with brokers, clients, and reinsurers as necessary.
• Review signed slips, identify and rectify discrepancies to maintain accuracy and prevent disputes.

Qualifications

• Bachelor's degree, with a minimum of 5-7 years of working experience in Treaty/facultative Reinsurance Life and Health, preferably with extensive knowledge and exposure to international reinsurance and Lloyd's market.
• Commitment to ongoing professional development, staying abreast of industry trends and best practices through formal and informal learning opportunities.
• Expertise in Lockton's desktop software and proficiency in Microsoft products (Word, Excel, Outlook) or similar software applications.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with clients, insurers, and colleagues at all levels.
• Time management, and prioritization skills, with a track record of meeting deadlines and delivering high-quality work.
• Advanced analytical and problem-solving abilities, including research, investigation, and strategic decisionmaking.
• Comprehensive understanding of Insurance Authority of UAE guidelines for commercial and retail customers, as well as Value Added Tax (VAT) regulations in UAE and international markets.
• Adherence to Lockton standards and procedures, with a deep understanding of the broking process and cash collection procedures.
• Demonstrated proficiency in working with office equipment and a commitment to continuous improvement.