Client Communication
7 days ago
Operations Manager – Dubai, UAE
Location:
Dubai
Reports To:
Regional Director / CEO
About the Role
We're looking for an ambitious and strategic Operations Manager
to lead our operations and drive business growth in UAE.
In this role, you will oversee client relationships, manage the community operations team, and expand our market presence — ensuring exceptional service delivery, operational excellence, and long-term profitability.
Key Responsibilities
Client Communication & Business Growth
- Build, nurture, and sustain strong partnerships with key clients, agencies, and partners.
- Drive new business development by identifying opportunities, pitching proposals, and closing high-value deals.
- Ensure high client satisfaction through proactive communication and strategic support.
- Represent the company at key industry events, exhibitions, and conferences.
- Collaborate with marketing and sales teams to deliver impactful influencer campaigns and partnerships.
Operations & Team Leadership
- Lead and mentor the community operations team, ensuring smooth campaign execution.
- Monitor and achieve daily and monthly KPIs including meetings, reports, activations, and client updates.
- Streamline processes for campaign management, reporting, and internal communication.
- Foster a culture of accountability, teamwork, and continuous improvement.
Strategy & Growth
- Set and achieve quarterly and yearly growth targets (revenue, clients, activations).
- Forecast and track key performance metrics to ensure operational and financial goals are met.
- Recruit, train, and develop high-performing local talent.
- Work closely with HQ to align strategies, pricing models, and service standards.
What We're Looking For
- 5–8 years of experience in
B2B, marketing, advertising, or agency management
. - Proven track record in
client relationship management, sales growth, or operations leadership
. - Strong understanding of
influencer marketing
and social media ecosystems. - Excellent communication and presentation skills in
English and Arabic
. - Entrepreneurial mindset with strong leadership, adaptability, and business acumen.
Why Join Us
This is your opportunity to build and lead
a growing business unit in a dynamic, fast-evolving industry.
If you're a results-driven leader with a passion for strategy, people, and growth — we'd love to meet you.
Apply now and help shape our success story in the UAE
Apply
Email (preferred):
WhatsApp:
WeAreHiring #OperationsManager #DubaiJobs #UAEJobs #BusinessOperations #InfluencerMarketing #TeamLeadership #ClientRelations #MarketingAgency #CareerOpportunity #JoinOurTeam-
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