IT Administrator

4 days ago

Dubai, Dubai, United Arab Emirates IT industry Full time

Key Responsibilities and Achievements:
- Led P2P and Hub & Spoke connectivity deployments for National Bank of Pakistan across the country.
- Acted as team lead for Oil & Gas sector link deployments.
- Successfully implemented secure connectivity solutions for various embassies across Pakistan since 2010.
- Delivered high-availability links to FIA (Federal Investigation Agency) since 2013.
- Installed and maintained BT circuits and tracked incidents through PDL's internal CMS.
- Oversaw database management for the main server at ISB-POP (Hub region).
- Evaluated and recommended infrastructure upgrades and equipment replacement for PDL's core systems.
- Liaised with field teams for troubleshooting and service restoration in Islamabad and Peshawar.
- Provided real-time customer support via phone and email, ensuring accurate fault logging and resolution updates.
Technical Projects & Equipment Exposure:
- Installation and troubleshooting of Multiplexers, E1, DTUs.
- On-site router and switch configuration with operational team support.
- LAN setup and issue resolution at customer premises.
- Supported radio link configuration under senior supervision.
- Managed and troubleshot a wide range of data communication equipment.

Desired Candidate Profile

Career Objective
17 years Experience in IT to contribute to a prestigious, well-disciplined, and results-oriented telecom organization, where I can utilize my experience and skills while continuing to grow professionally. I bring a strong technical background, dedication, and a proactive mindset to deliver excellence in IT and network support.
Technical Skills
- Computer Hardware & Networking:
Installation and assembling of PCs, OS and software installation, hardware troubleshooting, LAN configuration and maintenance, basic network management (NMS), router/switch configuration, maintenance of Complain management system(CMS)
- Documentation & Tools:
Proficient in Microsoft Visio, MS Project, and Microsoft Office Suite 2013.
Education
Bachelor of Computer Science (BCS)
Certifications
- MCSE – Microsoft Certified Systems Engineer
- CCNA – Cisco Certified Network Associate
Professional Training
- Understanding Customer Mindset & Cooperation
- Backhauling of iDirect Systems
- Optical Fiber Layout & Configuration
Professional Experience
System Administrator
Pak Datacom Ltd. – Islamabad, Pakistan
(2006 to 15 August 2022)

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