Patient Care Assistant

ABOUT US

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA . With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.

Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital , where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge , focused on minimally invasive, same-day procedures.

Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment. JOB PURPOSE:

To ensure comprehensive and compassionate care, supporting patients and healthcare professionals, and contributing to a positive and effective care environment.

KEY RESPONSIBILITIES AND DUTIES:

Ensures the clinic or procedure room is fully equipped with all necessary instruments, devices, and supplies, maintaining readiness for patient care.

Conducts comprehensive assessments of patients, including vital signs, medical history, fall risk evaluations, and screening for symptoms of infectious diseases. Document findings accurately and apply necessary precautions.

Supports physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety throughout the process.

Coordinates and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests, ensuring seamless continuity of care.

Monitors and manages medical supplies and equipment, ensuring the outpatient department (OPD) is adequately stocked. Implement efficient usage practices and confirm that all services are paid for prior to procedures.

Accurately records vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.

Documents patient information and care activities meticulously in the system, ensuring compliance with organizational standards.

Collaborates effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.

Performs simple dressing changes as required, maintaining adherence to infection control protocols.

Administers topical applications and eye drops with precision, ensuring patient comfort and safety.

Conducts point-of-care testing as necessary, following established protocols and procedures.

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Ensures accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.

Regularly monitors supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.

Informs the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment from the main store.

Takes appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.

Identifies and reports defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.

Floats and covers other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.

Works rotating shifts, including weekends and holidays, and remain available on call as required to meet departmental needs.

Keeps current with professional development requirements to enhance knowledge, skills, and practice in the clinical setting.

Maintains patient confidentiality, ensuring that sensitive information is kept secure and private.

Assists patients with mobility needs, including transferring them between beds, chairs, and other locations, as well as aiding with walking or the use of mobility aids.

Reports any incidents or safety concerns to the appropriate personnel and assist with necessary follow-up actions to promote a safe environment.

. Experience:

1 year of experience as a Patient Care Assistant

Transition to practice program for fresh graduates from relevant program

COMPETENCIES:

Adaptability & Resilience

Accountability & Role Understanding with Accreditation Knowledge

Teamwork and Relationship Building with Cultural Alignment

Talent Management and Development

Compassionate and Effective Communication