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Digital Product Owner

3 weeks ago

Dubai, Dubai, United Arab Emirates People Strategist Full time

Role Overview:

We are hiring a
Digital Product Expert
for one of our clients to drive end-to-end product development across Mobile & Online Banking. This role sits within the digital space and works closely with cross-functional squads to deliver world-class digital experiences. The Digital Product Expert will lead the strategy, design, development, and rollout of new features for the organization's Mobile & Online Banking platforms. You'll act as a Product Owner or Proxy Product Owner—defining stories, prioritizing backlogs, and ensuring seamless execution of the squad's mission.

Key Responsibilities:

  • End-to-end ownership of mobile & online banking features—from ideation to production.
  • Develop and maintain an attractive, compliant, and customer-centric value proposition.
  • Prioritize the squad backlog, set delivery timelines, and ensure execution through sprints.
  • Analyze market trends, conduct customer research, and propose new digital solutions.
  • Design channel, pricing, product, and journey strategies aligned with the organization's brand.
  • Enhance Customer Journeys using CX insights, UX best practices, and data-driven decisions.
  • Collaborate with engineering & IT teams to convert business requirements into working software.
  • Ensure structural improvements to processes, channels, and platform performance.
  • Manage urgent incidents, drive continuous enhancements, and maintain delivery excellence.
  • Mentor junior team members and champion Customer Journey craftsmanship.

Required Skills & Experience:

  • 7+ years experence working in digital/agile product environments.
  • 5+ years of banking experience (preferably in mobile, online, or API-led development).
  • Strong background in product management, digital channels, engineering, or UX.
  • Deep understanding of SDLC, agile methodologies, and digital best practices.
  • Strong analytical, communication, leadership, and stakeholder management skills.
  • Ability to influence, collaborate, and drive change across multiple teams.
  • High-energy, innovative mindset with a passion for building seamless customer experiences.