Merchandiser Team Leader

Job Category

FMCG (food)

Job Description
This role is responsible for supervising and guiding a team of merchandisers to ensure effective product display, stock availability, planogram compliance, and visibility across assigned outlets. The Merchandiser Team Leader ensures merchandising standards are executed to drive sales performance, maintain brand presence, and support business goals.

Tactical

• Leads and manages daily merchandising operations across assigned stores.
• Ensures execution of promotions, planograms, and product visibility standards.
• Coordinates with Sales and Key Account teams for priority tasks and alignment.

Operational (Core)

• Supervises merchandisers' routing, attendance, and daily outlet coverage.
• Conducts regular field visits to audit display quality and provide coaching.
• Ensures products are well-stocked, correctly priced, and properly labeled.
• Implements FIFO and ensures expiry management across all outlets.
• Monitors stock levels and reports shortages, damages, and non-moving items.
• Oversees the placement and upkeep of POSM and promotional materials.

Operational (General)

• Prepares daily/weekly reports on merchandising performance and KPIs.
• Highlights competitor activities and market insights to the Sales team.
• Ensures team compliance with company policies, grooming standards, and work discipline.
• Supports in training new merchandisers on standards and operational guidelines.

People Management

• Supervises, guides, and mentors a team of merchandisers to ensure high-quality execution.
• Conducts regular field coaching sessions to improve team skills, productivity, and compliance.
• Plans daily schedules, routes, and outlet assignments for merchandisers.
• Monitors attendance, discipline, grooming standards, and overall team behavior.
• Provides constructive feedback and participates in performance evaluations.
• Identifies training needs and supports development of new or underperforming staff.
• Fosters a positive teamwork culture and ensures smooth communication within the team.
• Ensures merchandisers adhere to company policies, procedures, and operational standards.

Skills
Education and Certification:
High school diploma or bachelor's degree preferred.

Minimum Experience & Skills

• 2–4 years of merchandising experience in FMCG or retail.
• Minimum 1 year in a supervisory/team leader role.
• Strong leadership and team management capabilities.
• Good communication and interpersonal skills.
• Knowledge of retail merchandising standards.
• Time management and route planning skills.
• Basic reporting and MS Office proficiency.
• Ability to work in a fast-paced retail environment.

About The Business
We, Unitra Mets Group, are a dynamic and professional conglomerate, recognized as one of the fastest-growing Red Bull distributors in the Middle East and Africa, Asia has achieved a leading market status for Red Bull, ranking as the 4th largest per capita consumption market globally, operating under the umbrella of Mezzan Holding Co.

Mezzan Holding Co. Is a Prominent Food, Healthcare, And Consumer Conglomerate In The Middle East, Boasting a Distinguished Heritage Spanning Over 75 Years. With Its Headquarters In Kuwait, Mezzan Holding Co. Has Direct Operations In Kuwait, UAE, Qatar, Saudi Arabia, Iraq, And Jordan, And

■ Employs 8,500 individuals from over 50 nationalities

■ Distributes more than 34,000 Stock Keeping Units (SKUs)

■ Provides over 100,000 meals daily in Kuwait, Qatar, and the UAE through its catering services

■ Operates 130,000 square meters of food, beverage, and FMCG manufacturing facilities in Kuwait, Qatar, and the UAE

■ Represents some of the most renowned names in the FMCG and healthcare sectors

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