Help Desk

Position OverviewWe are seeking responsible for overseeing help desk operations, including the full lifecycle of IT ticket management categorization, prioritization, assignment, and escalation—while ensuring timely resolution of technical issues. It also involves providing direct technical support to end-users to maintain high service standards and...

Help Desk SupportQualification:Bachelor's degree from any recognized institute.Experience:Minimum of 8 years of experience in Help Desk or Facilities Management support.Candidates with more experience will be given preference.Key Skills & Competencies:Proficient in MS Office applications.Strong typing and documentation skills.Excellent communication and...

BlackStone eIT is on the lookout for an enthusiastic and reliable Help Desk Specialist to provide exceptional technical support to our clients and employees. As a Help Desk Specialist, you will be the first point of contact for troubleshooting and resolving technical issues, ensuring a smooth and efficient experience for all users.Key ResponsibilitiesRespond...

Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal...

Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal...

Job PurposeThe Help Desk Coordinator provides proactive administrative and operational support to the Operations Manager, Property Managers, and Assistant Property Managers, ensuring smooth office operations and efficient handling of service requests.Key ResponsibilitiesManage all incoming helpdesk calls and service requests, ensuring timely...

Job PurposeServe as the first point of contact for facilities-related issues at the airport, ensuring timely coordination, resolution of service requests, and compliance with safety and operational standards.Key ResponsibilitiesAct as liaison between airport operations, facilities management, and service providers.Manage incoming calls, emails, and tickets;...

OVERVIEW/BASIC FUNCTION: Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective associates.RESPONSIBILITIES: • Maintain complete knowledge of and comply with all departmental policies, service...

General InformationCountry/RegionUnited Arab EmiratesProvince/CityAbu DhabiHiring EntityRosewood Abu DhabiDepartmentRooms - Front OfficeJob TypeFull-time PermanentJob DescriptionOVERVIEW/BASIC FUNCTION:Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs implements and maintains a service and...

This role is for an experienced and proactive IT Technical Support Engineer to join our team, focusing on providing expert technical support, ensuring the continuous operation of IT systems and hardware, and managing the Help Desk function.The ideal candidate has a deep understanding of the IT environment and strong analytical skills to drive service...