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Wellness and Spa Attendant

2 weeks ago

Dubai, Dubai, United Arab Emirates The First Group Hospitality Full time 30,000 - 60,000 per year
Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

Operations & Facility Standards

  • Maintain cleanliness, hygiene, and readiness of spa wet areas (sauna, steam, experience showers, relaxation lounges, pools) and fitness facilities.
  • Prepare and restock treatment rooms, locker areas, and changing rooms with linens, amenities, and supplies.
  • Monitor spa and gym facilities throughout the day, ensuring all areas remain guest-ready.
  • Ensure towels, robes, and other amenities are always available, fresh, and presented neatly.
  • Assist in monitoring equipment and report maintenance needs immediately.

Guest Assistance

  • Welcome guests and provide support in navigating spa and gym facilities.
  • Ensure guest comfort by offering towels, water, and amenities when required.
  • Assist guests with locker usage, facility orientation, and general requests.
  • Handle guest concerns politely and escalate to supervisors when needed.

Team Support

  • Support spa therapists by preparing treatment rooms and replenishing products/linens.
  • Assist fitness instructors with set-up for classes and maintaining equipment on the gym floor.
  • Communicate with receptionists and supervisors to coordinate guest flow and operational needs.
  • Participate actively in daily briefings and team meetings.
Desired Skill & Expertise

Qualifications & Skills

  • Previous experience in spa, fitness, or hospitality housekeeping/attendant roles preferred.
  • Knowledge of health, safety, and hygiene protocols.
  • Good communication skills and guest-service orientation.
  • Professional appearance and positive, proactive attitude.
  • Ability to work in a fast-paced luxury environment.

 Core Competencies

  • Attention to Detail
  • Guest-Centric Service
  • Teamwork and Collaboration
  • Professionalism
  • Efficiency and Reliability