Admin Executive

3 days ago

Dubai, Dubai, United Arab Emirates SK group solution Full time $48,000 - $96,000 per year

We're Hiring – Admin Executive

We are looking for a proactive and highly organized Admin Executive to manage client communication, support daily operational requirements, and ensure smooth office and document workflows. The ideal candidate will act as a key coordination point between clients and internal teams, keeping information clear and processes on track.

Key Responsibilities

Client Communication & Coordination

  • Handle client communication via email and phone
  • Manage requests, complaints, and follow-ups until resolved
  • Prepare and share quotations; track approvals and respond promptly
  • Coordinate with operations for deployments, replacements, and service updates

Documentation & Office Administration

  • Prepare, file, and track legal documents, contracts, renewals, and NOCs
  • Maintain proper document control and organized records
  • Arrange schedules, meetings, and provide general admin support
  • Support finance with client-related updates affecting billing or service concerns

Operational Support

  • Monitor client feedback and raise issues early
  • Provide management with regular updates on client and operational matters
  • Assist in any additional admin or coordination duties as required

Key Performance Indicators (KPIs)

  • Response time to client queries
  • Time taken to close complaints
  • Accuracy and turnaround time of quotations
  • Timely submission and filing of legal documents
  • Client satisfaction ratings from operations and finance
  • Zero missing or misplaced documents
  • On-time completion of assigned tasks
  • Consistent, clear updates to management

Requirements

  • Strong communication skills (written & verbal)
  • Confident in dealing with clients
  • Excellent organization and time-management abilities
  • Experience in administration or client service roles
  • Proficient in MS Office, LinkedIn, and ERP systems
  • Ability to work independently and handle pressure

Job Types: Full-time, Contract

Pay: From AED4,000.00 per month

Application Question(s):

  • How many years of experience do you have in administration or client service roles?
  • Have you worked in a role where you handled client communication by email and phone?
  • Do you have experience preparing quotations, contracts, or legal documents?
  • Have you used any ERP systems?
  • Are you proficient in MS Office (Word, Excel, Outlook)?
  • Have you managed document control, filing systems, or legal paperwork such as contracts, renewals, or NOCs?

Location:

  • Dubai (Required)

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