Key Account Executive

1 week ago


Dubai, Dubai, United Arab Emirates Cygnus Telecom Full time 80,000 - 120,000 per year

About Us

Cygnus Telecom is a leading provider of satellite telecom products and solutions, serving clients across multiple industries. We pride ourselves on delivering quality, reliability, and excellent customer service.

Role Overview

We are seeking a
Key Account Executive
fluent in
Arabic, English and
French or Spanish
. This role is open to candidates from
any industry
, not limited to sales, who have strong
customer service and relationship management skills
.

Key Responsibilities

  • Manage and maintain strong relationships with key clients.
  • Act as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction.
  • Understand client needs and coordinate internally to deliver solutions.
  • Resolve client issues promptly and professionally.
  • Monitor account performance and identify opportunities for service improvement.
  • Prepare reports and updates for management on client accounts.

Requirements

  • Fluency in
    Arabic and English
    (spoken & written) is
    mandatory
    .
  • Fluency in
    French or Spanish
    is preferred.
  • Strong
    customer service and interpersonal skills
    .
  • Experience in account management, client services, or related fields is preferred.
  • Ability to communicate effectively across teams and departments.
  • Proficiency in MS Office and CRM tools is a plus.


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