Key Account Executive
1 week ago
About Us
Cygnus Telecom is a leading provider of satellite telecom products and solutions, serving clients across multiple industries. We pride ourselves on delivering quality, reliability, and excellent customer service.
Role Overview
We are seeking a
Key Account Executive
fluent in
Arabic, English and
French or Spanish
. This role is open to candidates from
any industry
, not limited to sales, who have strong
customer service and relationship management skills
.
Key Responsibilities
- Manage and maintain strong relationships with key clients.
- Act as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction.
- Understand client needs and coordinate internally to deliver solutions.
- Resolve client issues promptly and professionally.
- Monitor account performance and identify opportunities for service improvement.
- Prepare reports and updates for management on client accounts.
Requirements
- Fluency in
Arabic and English
(spoken & written) is
mandatory
. - Fluency in
French or Spanish
is preferred. - Strong
customer service and interpersonal skills
. - Experience in account management, client services, or related fields is preferred.
- Ability to communicate effectively across teams and departments.
- Proficiency in MS Office and CRM tools is a plus.
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