Technical Solutions Architect

2 weeks ago

Dubai, Dubai, United Arab Emirates Add Some Zest Full time 90,000 - 120,000 per year

Technical Solutions Architect -
Dubai, United Arab Emirates

Join a global leader in
AI-powered video analytics and real-time surveillance technology
. We're on a mission to redefine how organizations protect, monitor, and optimize their operations — and we're looking for a
Technical Solutions Architect
who's ready to make an impact.

As a key member of our technical team, you'll bridge the gap between sales, engineering, and customers — designing and deploying intelligent surveillance solutions that make cities, businesses, and infrastructures smarter and safer.

What You'll Do

  • Design and implement
    Proof of Concept (PoC)
    and production systems tailored to clients.
  • Support
    sales and pre-sales teams
    with technical scoping and solution design.
  • Install, configure, and maintain the company's
    AI-driven video analytics platform
    .
  • Act as the
    technical point of contact
    for customers.
  • Troubleshoot and optimise systems to ensure reliability and performance.
  • Collaborate with
    product and development teams
    to enhance features and integrations.
  • Share best practices and mentor team members to build technical excellence.

What You Bring

  • Proven experience in
    technical support, solutions engineering, or architecture
    , ideally in tech or surveillance industries.
  • Strong knowledge of
    networking, server setup, and system configuration
    ; familiarity with
    VMS platforms
    is a plus.
  • Hands-on problem solver with great communication and client-facing skills.
  • Experience with
    SQL
    or databases is beneficial but not essential.
  • Organised, detail-oriented, and driven to deliver outstanding customer outcomes.
  • Degree in a relevant field and/or technical certifications preferred.

Why Join

You'll work with cutting-edge
AI surveillance technology
, collaborate across continents, and help shape the future of intelligent video solutions — all from
Dubai
, one of the world's fastest-growing tech hubs.

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