Human Resources Associate

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Americana Restaurants Full time 40,000 - 60,000 per year

JOB PURPOSE :

Responsible for managing :The Human Resources Associate will be responsible for overseeing HR activities related to the localization of staffing in all restaurants. This includes ensuring coordinating with the concerned stakeholders the onboarding, training, and retention processes of local employees ,aligned with local labor laws and cultural norms. The position also involves providing administrative support to the P&C team, maintaining employee records, and ensuring compliance with relevant regulations, reporting to Senior Manager – P&C.

Key Responsibilities

  1. Coordinate the recruitment and onboarding processes for local staff at all restaurants, ensuring compliance with labor laws and local regulations.
  2. Collaborate with the P&C team to implement localized training programs for employees, including cultural awareness and customer service best practices.
  3. Maintain accurate employee records and ensure compliance with all documentation requirements.
  4. Process employee requests and handle HR administrative tasks such as preparing contracts, attendance tracking, and benefits administration.
  5. Assist in the development and implementation of HR policies and procedures specific to the local market.
  6. Serve as a point of contact for Local employees regarding HR-related inquiries and concerns.
  7. Ensure the localization of HR initiatives, programs, and services to support a culturally diverse workforce.
  8. Manage employee relations matters by providing guidance and support in resolving workplace issues, promoting a positive and inclusive work environment.
  9. Conduct and document exit interviews, analyze feedback to identify trends or areas for improvement, and collaborate with management to enhance employee retention strategies.
  10. Provide insights and recommendations based on employee relations trends, turnover data, and exit interview outcomes
  11. Support Conflict resolution and disciplinary processes in alignment with company policies and local labor laws
  12. Work with operations and FP&A to identify current and future workforce planning
  13. Drive employee engagement strategies and action plans
  14. Provide insights using HR metrics such as turnover, absenteeism, performance trends, etc
  15. Monitor and support employee performance, providing guidance on career development and growth opportunities.
  16. Assist in the preparation of HR reports, audits, and compliance documentation.
  17. Stay up-to-date with labor law changes and HR best practices within the local market to ensure ongoing compliance.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 2-3 years of previous experience in human resources, preferably in the foodservice industry or retail.
  • Strong understanding of local labor laws and employment regulations.
  • Excellent communication skills, with fluency in [local language(s)] and English.
  • Strong organizational and administrative skills, with the ability to manage multiple tasks.
  • Proficient in Microsoft Office Suite and HR software.
  • Ability to work in a fast-paced environment and handle confidential information with integrity.
  • Attention to detail and problem-solving skills.

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