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Leasing Admin Assistant

3 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates KAYinvest Full time

Job Description – Leasing Administrative Assistant (UAE)

Position Title: Leasing Administrative Assistant

Department: Leasing / Property Management

Location: UAE

Reports To: Leasing Manager / Property Administrator

Position Overview

The Leasing Administrative Assistant is responsible for providing administrative and operational support to the Leasing Department, assisting with tenant documentation, customer inquiries, leasing coordination, and ensuring smooth processing of all leasing-related tasks in accordance with company policies and UAE regulations.

Key Responsibilities

Administrative & Documentation

  • Prepare, process, and file leasing contracts, tenancy agreements, addendums, notices, and renewal documents.
  • Maintain an accurate and organized record of tenants, leases, and property files.
  • Coordinate Ejari registration, renewal, and cancellation when required.
  • Assist in preparing monthly, quarterly, and annual leasing reports.

Tenant Relations

  • Respond to tenant inquiries through phone, email, and in person.
  • Coordinate move-in and move-out processes.
  • Schedule property viewings and support Leasing Officers with client appointments.
  • Assist in addressing tenant complaints and forwarding them to the concerned department.

Leasing Coordination

  • Support leasing team in listing units on online platforms.
  • Update and track unit availability, pricing, and offer updates.
  • Follow up on pending documentation and payments.
  • Prepare handover kits, checklists, and briefing notes for new tenants.

Financial Support

  • Coordinate rental payments, security deposits, and refund documentation.
  • Assist with invoicing, receipts, billings, and petty cash requests.
  • Follow up on outstanding balances and arrears when instructed.

Compliance & Standards

  • Ensure all leasing activities comply with company policies, UAE tenancy laws, RERA/DLD regulations.
  • Maintain confidentiality of tenant and company records.

Required Skills & Qualifications

  • Diploma or Bachelor's Degree in Business Administration, Real Estate, or related field.
  • 1–3 years of administrative experience (Real Estate/Property Management preferred).
  • Strong knowledge of MS Office (Word, Excel, Outlook).
  • Experience with CRM, Yardi, or similar systems is an advantage.
  • Strong communication and customer service skills.
  • Attention to detail and excellent organizational skills.
  • Ability to multitask and work under pressure.

Core Competencies

  • Professional communication
  • Time management
  • Customer relations
  • Teamwork
  • Problem-solving
  • Accuracy & record-keeping

Job Type: Full-time

Pay: AED3, AED4,000.00 per month