ServiceNow Presales Solution Architect

4 days ago


Dubai, Dubai, United Arab Emirates Salt Full time 80,000 - 120,000 per year

ServiceNow Presales Solution Architect

Location:
Dubai

Are you passionate about designing cutting-edge ServiceNow solutions and influencing enterprise digital transformation strategies? This is an opportunity to join a growing regional ServiceNow practice where innovation, collaboration, and customer success come first.

Key Responsibilities

  • Lead presales engagements - delivering impactful demos, workshops, and tailored solution presentations.
  • Translate complex business requirements into scalable, value-driven ServiceNow architectures.
  • Respond to RFPs/RFIs with detailed technical documentation, solution design, and effort estimation.
  • Collaborate closely with sales, delivery, and technical teams to create winning proposals and client roadmaps.
  • Act as a trusted advisor to clients across industries, ensuring alignment with best practices and platform capabilities.
  • Support the handover from presales to delivery, ensuring solution integrity throughout implementation.

Skills & Experience

  • 5+ years' experience in ServiceNow presales, solution architecture, or technical consulting.
  • Strong knowledge across multiple ServiceNow modules (ITSM, ITOM, IRM, HRSD, or CSM).
  • Hands-on experience designing and configuring ServiceNow solutions and integrations.
  • Proven track record of successful RFP responses, demos, and client presentations.
  • Excellent communication, analytical, and stakeholder management skills.

Certifications

  • ServiceNow Certified System Administrator (CSA).
  • At least three Certified Implementation Specialist (CIS) certifications.
  • ServiceNow Certified Application Developer preferred.


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