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Parts Advisor

4 weeks ago

Dubai, Dubai, United Arab Emirates Al Tayer Group Full time

Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world's most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive. 

Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for. 

Innovation at Al Tayer Motors goes beyond technology — it's about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevate.


• To provide professional support to customers in accurately identifying their parts requirements and assisting them to make cost benefit purchasing decisions in order to enhance retention and facilitate parts sales

Functional Roles and Responsibilities


• Receive and greet customers, discuss and understand their parts requirements, guide them on the best options available and assist them in taking well informed purchasing decisions


• Create additional sales opportunities by promoting sales of related parts to the customer


• Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use


• Prepare quotations for parts required by customer In case stock is unavailable at the branch, check availability in other branches / incoming shipments, or initiate procurement request


• Establish healthy and profitable relationships by proactively communicating and following up with the existing as well as prospective customers on parts requirements in order to convert pending quotations and in to confirmed sales


• Issue parts for all confirmed sales orders and generate invoice on confirmation of payment


• Incase of unavailability of parts, register the lost sales in the system and depending upon the seriousness of the enquiry raise requests to the purchase department for local purchase or VOR order


• Promote sale of accessories with all customers to increase sales/profitability of the business


• Ensure all necessary documentation to enable minimum errors and ensure that the parts are delivered to the customer on time