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Retail Store Supervisor

7 hours ago

Dubai, Dubai, United Arab Emirates Al Fattan Properties Full time

Location: Dubai, City Walk Area

Female Retail Store Supervisor with an excellent communication skills (fluency in Arabic would be an added advantage), customer service, retail store management, retail sales with boutique production, knowledge of fashion trends, inventory management, VIP customers handling, vendor management, shop maintenance coordination, reporting and analytics, market and competition research, team management and leadership.

Key Responsibilities

  • Operations & Sales Management: Managing daily store operations, maximizing sales, and ensuring the achievement of targets (KPIs). Profit and loss control.
  • Customer Experience: Providing exceptional service, assisting with product selection, and handling bespoke requirements.
  • Inventory & Production Control: Coordinating with tailors for custom orders, managing inventory levels, and ensuring quality control for abayas and jalabiyas.
  • Visual Merchandising: Maintaining the cleanliness and organization of the store to attract customers.
  • Team Leadership: Training and motivating staff. Daily/weekly/monthly staff allocation and management.
  • Vendor/Supplier Coordination.
  • Shop maintenance management.

Candidate Profile

  • Experience: 3–5+ years in fashion retail, with specific experience in abayas or luxury fashion preferred. Previous experience in the UAE/GCC is often required.
  • Ability to take accurate measurements and assist customers with fitting.
  • Skills: Strong knowledge of current abaya styles, fabrics, and tailoring. Proficiency in POS systems and Microsoft Excel.
  • Languages: Fluency in English and Arabic is highly preferred.

We Offer:

  • Basic salary with commission-based incentives.
  • Health insurance coverage.
  • Friendly and supportive work environment.

Job Type: Full-time