Call Center Specialist

5 days ago

Dubai, Dubai, United Arab Emirates Renoway Full time

Job Description:

We are looking for a motivated and well-organized Call Center Specialist to join our team at Renoway. The Call Center Specialist will be the first point of contact for potential clients, handling incoming leads from our website, social media, and advertising channels. The ideal candidate will have excellent communication skills and the ability to manage client interactions in a professional and friendly manner.

Key Responsibilities:

  • Handle incoming calls, WhatsApp messages, and online inquiries from prospective clients
  • Qualify leads and collect essential project information
  • Schedule on-site visits for sales managers
  • Maintain CRM records accurately and ensure all client interactions are logged
  • Follow up with clients to confirm appointments and gather feedback after visits
  • Support the sales team in maintaining smooth client communication
  • Collaborate with marketing and sales teams to improve lead conversion

Requirements:

  • Previous experience in customer service or call center (experience in construction/renovation sector is a plus)
  • Excellent verbal and written communication skills in English (Russian or Arabic is a plus)
  • Strong interpersonal and client management skills
  • Ability to work in a fast-paced, team-oriented environment
  • Proficiency in Microsoft Office and CRM systems
  • Highly organized with attention to detail
  • Important: Candidate must be able to commute daily to our office in Jumeirah Village Circle (JVC)

Why Join Us:

  • Be part of a fast-growing renovation company with exciting residential projects
  • Collaborative and supportive team culture
  • Competitive salary with potential for performance bonuses
  • Opportunities for career growth and professional development

Job Type: Full-time

Job Type: Full-time

Pay: AED3, AED4,500.00 per month

Application Question(s):

  • Are you able to commute daily to JVC?

  • Call Center Supervisor

    1 day ago

    Dubai, Dubai, United Arab Emirates QUEENS MEDICAL CENTER Full time

    Job SummaryThe Call Center Supervisor is responsible for overseeing daily call center operations, managing a team of agents, ensuring high-quality customer service, and achieving performance targets. This role involves coaching staff, monitoring performance, and implementing process improvements to enhance efficiency and customer satisfaction.Key...

  • Call Center Representative

    1 day ago

    Dubai, Dubai, United Arab Emirates Invisalign Center Full time

    Emiratisation Opportunity: Call Center Agent (Dental Clinic)Location: Umm Sequim 2, Dubai, UAESchedule: 5 days per weekRole Type: Full-Time/Part-Time – UAE Nationals OnlyWe are looking for a UAE National (Emirati) to join our team as a Call Center Agent in our dental clinic. If you enjoy helping people, have a warm communication style, and want to grow in...

  • Call Center Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates SAMAA MEDICAL CENTER Full time

    Call Center Job ResponsibilitiesCustomer ServiceAnswer incoming calls promptly and professionally.Provide accurate information about products, services, appointments, or procedures.Resolve customer inquiries, complaints, and issues efficiently.Assist clients with booking, cancellations, and follow-up calls.Maintain a positive and helpful tone in all...

  • Call Center

    6 days ago

    Dubai, Dubai, United Arab Emirates saaed employment Full time

    We are looking for qualified candidates for the following position:Call Center / Sales (Tele Sales)Requirements:*Previous experience in call center or tele-sales*Excellent communication skills*Strong persuasive nature*Highly motivated and energetic*Ability to work in a team*All nationalities are welcomeJob Type: Full-timeEducation:Bachelor's...

  • Call Center Agent

    3 days ago

    Dubai, Dubai, United Arab Emirates Lajoya Polyclinic Full time

    We are looking for a Call Center Agent to join our medical center. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients, and booking appointments.Key Responsibilities:Handle incoming and outgoing calls professionallyRespond to patient inquiries and provide accurate informationBook, confirm, and follow up on...

  • Call Center Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates saaed employment Full time

    Location: Dubai, UAEIndustry: Business Support Service / OperationsEmployment Type: Full‑TimeAbout the RoleWe are seeking an experienced and dynamic Call Center Manager (Female) to lead our customer service team and ensure smooth, efficient, and high‑quality call center operations. The ideal candidate will be a strong communicator, team leader, and...

  • Call Center Customer Service Representative

    3 days ago

    Dubai, Dubai, United Arab Emirates German Neuroscience Center FZ-LLC Full time

    Call Center/Customer Service Representative position in leading, well-reputed center for Neurology, Psychiatry, Psychology in DubaiSummary:We are seeking a dedicated and results-driven Call Center/Customer Service Representative with a strong passion for patient care and appointment conversion. In this role, you will play a critical part in enhancing patient...

  • Call Center Specialist

    3 days ago

    Dubai, Dubai, United Arab Emirates HaZal Strategy Partners Full time

    Company DescriptionHaZal Strategy Partners provides range of services such as financial advisory to boost up corporates growth & operational efficiency. We focus on delivering personalized solutions that drive success for our clients, empowering them to thrive in their respective industries. Eventually we are "Mastering, Tomorrow, Today"Role DescriptionThis...

  • Call Center Agent

    1 day ago

    Dubai, Dubai, United Arab Emirates Rosmetic Full time

    Call Center Agent – Rosmetic Medical CenterRosmetic Clinic is a premium aesthetics clinic committed to delivering an exceptional client experience from first contact to follow-up care.What You'll Do:Handle inbound calls to book/reschedule appointments and answer patient questionsMake outbound calls for reminders, follow-ups, and re-engagementPromote...

  • Call Center Executive

    1 day ago

    Dubai, Dubai, United Arab Emirates saaed employment Full time

    Location: Dubai, UAEIndustry: Business Support Service / OperationsEmployment Type: Full‑TimeAbout the RoleWe are seeking an experienced and dynamic Call Center Executive (Female) to lead our customer service team and ensure smooth, efficient, and high‑quality call center operations. The ideal candidate will be a strong communicator, team leader, and...