Program Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates I-Konect Global Full time

I. Role Summary

We are seeking an experienced operator-side iGaming professional to lead multi-market regulatory operations, payment compliance, licensing cycles, and new market launches across the Middle East.

This role is not an IT Project Manager role
— it requires hands-on experience working inside an online entertainment, collaborating with Compliance, Product, Payments, Risk, and local regulators.

You will manage end-to-end regulatory submissions, operational readiness, cross-functional execution, and ongoing compliance to support market expansion and growth.

II. Core Responsibilities

1. Project Planning & Strategy

  • Develop and maintain detailed project plans, timelines, and budgets for project launches and ongoing operations.
  • Coordinate across markets to ensure projects are delivered on time and within scope.
  • Align project objectives with organizational strategy and goals.

2. Stakeholder Management

  • Act as the primary liaison between internal teams (Marketing, Product, Compliance, Tech, Finance) and external partners (vendors, local authorities).
  • Ensure clear communication and regular updates to leadership and stakeholders.

3. Regulatory Compliance & Licensing

  • Ensure all projects adhere to local gaming regulations, licensing requirements, and payment compliance standards.
  • Coordinate with legal and compliance teams to manage approvals and operational compliance.

4. Execution & Delivery

  • Oversee day-to-day project activities and ensure milestones are met.
  • Identify and mitigate risks, and propose effective solutions.

5. Team Leadership

  • Lead cross-functional teams to execute launch and operational plans.
  • Mentor and support local teams in each market to ensure alignment with business/ corporate goals.

6. Process Improvement

  • Identify areas for operational efficiency and propose enhancements.
  • Standardize processes for scaling projects in other African markets.

III. Requirements

  • Bachelor's degree in Business, Project Management, or a related field (Master's preferred).
  • 8+ years of program or project management experience, ideally in online entertainment, or tech-driven industries.
  • Experience managing multi-stakeholder, cross-border projects in Asian markets, with strong understanding of local cultural and regulatory nuances.
  • Proven track record of delivering complex projects on time and within budget.
  • Excellent communication, leadership, and problem-solving skills.
  • Familiarity with iGaming industries is an advantage.

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