NetSuite Functional Support and Master Data Engineer

3 days ago

Dubai, Dubai, United Arab Emirates Legend Holding Group Full time

About us:

Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle east and African region. With a strong focus on sustainability and innovation, the group manages a growing portfolio of companies in automotive, trading, energy, Travel and Tourism and mobility services.

Rooted in Loyalty, Excellence, and Progress, we lead with innovation and technology to seamlessly connect the physical and digital worlds.

Our goal is to become a leader in intelligent, data-driven solutions because Together We Grow.

Job Overview

We are seeking a NetSuite Functional Support and Master Data Engineer to support, maintain, and improve Oracle NetSuite ERP across the organization. The role is responsible for day-to-day system support, master data accuracy, functional configuration, and close coordination with business teams to ensure NetSuite supports operational and financial processes effectively.

This is a hands-on functional role focused on system stability, data quality, and user enablement.

Key Responsibilities

NetSuite Functional Support

  • Provide day-to-day functional support for Oracle NetSuite users across Finance, Sales, Inventory, Procurement, and Operations
  • Troubleshoot and resolve issues related to transactions, roles, permissions, workflows, and system behavior
  • Act as the primary support contact for NetSuite-related operational issues

Master Data Management

  • Create, maintain, and govern master data within NetSuite
  • Ensure accuracy and consistency of items, parts, vehicles, BOMs, suppliers, customers, and financial master data
  • Manage automotive-specific data including part numbers, vehicle models, and supplier records
  • Implement data standards to prevent duplication and data quality issues

System Configuration and Improvements

  • Configure NetSuite forms, fields, workflows, saved searches, and reports based on approved business requirements
  • Support continuous improvement of NetSuite usage without unnecessary customization
  • Coordinate with internal teams or vendors for approved enhancements

Reporting and Documentation

  • Develop and maintain operational and management reports
  • Prepare and maintain system documentation and user guides
  • Support end-user training and adoption of NetSuite best practices

Cross-Functional Collaboration

  • Work closely with Finance, Sales, Inventory, Procurement, and Operations teams
  • Ensure NetSuite processes align with business requirements and operational workflows

Qualifications and Experience

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
  • 3 to 5 years of hands-on experience supporting Oracle NetSuite ERP
  • Experience with master data management in ERP systems
  • Experience in automotive, manufacturing, trading, or distribution environments is preferred
  • Strong functional knowledge of Oracle NetSuite
  • Experience with workflows, saved searches, reports, forms, roles, and permissions
  • Basic understanding of SuiteScript and integrations is an advantage but not mandatory
  • Strong analytical and problem-solving skills
  • Clear communication skills with technical and non-technical users
  • Ability to work independently and manage multiple priorities
  • Strong attention to detail and ownership mindset

Certifications

  • Oracle NetSuite certification is preferred but not mandatory.

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