Food and Beverage Attendant
17 hours ago
Key Responsibilities
- Greet and engage guests warmly, providing attentive and professional service in both Mandarin/Cantonese and English.
- Present menus, describe dishes, and make personalized recommendations to enhance the dining experience.
- Accurately take and deliver food and beverage orders while adhering to service standards.
- Handle guest requests and feedback courteously, ensuring prompt and satisfactory resolution.
- Maintain cleanliness and organization of dining areas, tables, and service stations.
- Ensure smooth coordination between kitchen, bar, and service teams.
- Manage billing and payment procedures accurately and efficiently.
- Uphold all food safety, hygiene, and health regulations as per IHG standards.
- Assist in setup, breakdown, and reset of tables and service areas.
- Represent InterContinental s premium service ethos with professionalism and cultural sensitivity.
Skills Set
- Guest Service & Communication
- Multilingual (Mandarin/Cantonese & English)
- Food & Beverage Operations
- Team Collaboration
- Cultural Sensitivity
- Hygiene & Food Safety Standards
Previous experience in a luxury hotel or restaurant preferred. Fluency in Mandarin or Cantonese and English is essential. Strong interpersonal and communication skills with a guest-first approach. Excellent presentation, grooming, and professional conduct. Flexible to work varying shifts, including weekends and holidays. Knowledge of fine dining etiquette and service procedures. Physically fit and able to handle high-paced environments.
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