Communication Section Head

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Course Full time

Role Purpose

The Communication Section Head leads the planning, coordination, and execution of organizational communication initiatives across internal and external channels. The role ensures alignment between strategic objectives, leadership messaging, media relations, digital communications, and stakeholder engagement, while overseeing multiple communication functions and ensuring unified, risk-aware messaging.

Key Responsibilities

1. Communication Strategy & Planning

  • Develop and oversee the organization's overall communication strategy in alignment with leadership priorities.
  • Translate institutional goals into integrated communication plans and annual content roadmaps.
  • Ensure consistency of messaging across press, digital, campaigns, and executive communications.

2. Cross-Channel Communication Oversight

  • Oversee external communications, including press releases, announcements, campaigns, and public-facing content.
  • Supervise internal communications to ensure clarity, alignment, and employee engagement.
  • Ensure message coordination across English and Arabic editorial, digital, social, and media teams.

3. Stakeholder & Leadership Engagement

  • Act as a primary communication advisor to senior leadership and section heads.
  • Coordinate messaging with government entities, partners, and external stakeholders.
  • Manage agency relationships and external communication vendors when required.

4. Issues, Risk & Crisis Communication

  • Lead communication planning for sensitive, high-risk, or crisis situations.
  • Ensure rapid coordination, approvals, and messaging alignment during emerging issues.
  • Protect organizational reputation through proactive risk identification and mitigation.

5. Governance, Quality & Compliance

  • Establish communication governance frameworks, approval processes, and escalation protocols.
  • Ensure compliance with government communication policies and standards.
  • Monitor content quality, accuracy, and tone across all communication outputs.

6. People & Section Management

  • Lead and manage the Communications Section, including performance management and resource planning.
  • Build communication capability across teams through coaching and development.
  • Foster a culture of accountability, collaboration, and strategic thinking.

Key Stakeholders

  • Executive Leadership
  • Editorial (English & Arabic)
  • Media Relations & PR
  • Digital & Social Media Teams
  • Government Entities & External Partners

Qualifications & Experience

  • Bachelor's degree in Communications, Public Relations, Media, Journalism, or a related field (Master's preferred).
  • 8–12+ years of progressive experience
    in communications, preferably within government or large institutional environments.
  • Proven experience leading integrated communication functions or teams.
  • Strong understanding of media relations, strategic communications, and stakeholder management.

Core Competencies

  • Strategic communication planning
  • Leadership & stakeholder management
  • Crisis and issues management
  • Governance and risk awareness
  • Cross-functional coordination
  • Decision-making under pressure

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