Car Rental Agent
1 week ago
We are looking for a car rental agent with a minimum of 1 year experience.
Responsibilities:
· Greet customers, address their inquiries and provide information about available rental options.
· Reply to customer phone calls and messages immediately.
· Assist customers with selecting appropriate vehicles based on availability, customer needs, preferences, and budget.
· Complete rental agreements accurately and efficiently, verifying customer information, driver's licenses, and payment details. All details should be entered on .
· Conduct vehicle inspections before and after rentals, documenting any existing damages.
· Ensure that all vehicles are properly serviced and maintained, keep up with the service schedule of the vehicles. (record keeping of vehicle service)
· Manage vehicle pickups and returns, ensuring timely and hassle-free transactions.
· Resolve any customer concerns, complaints, or issues promptly and effectively.
· Process and manage payments and invoices.
· Maintain accurate records of rental activities and keep them up to date.
· Keep track of all rental agreement schedules and stay in contact with active customers regarding returns, extension, and any other inquiries.
· Help customers with any issues, problems, or concerns they might encounter on day-to-day basis.
Requirements:
· High school diploma or equivalent; additional education or training in customer service or related fields is a plus.
· English language (fluent)/ Arabic language (preferred)
· Minimum 1 year experience in car rental industry.
· Basic computer skills. (Excel, TARS etc.)
· Valid UAE driver's license and a clean driving record.
Includes: Work Visa (To be discussed), health insurance (To be discussed), and monthly salary.
Job Type: Full-time or Part-time. (To be discussed)
Location: Dubai, UAE.
Salary: Amount to be discussed.
Job Type: Full-time
Pay: AED2, AED3,000.00 per month
Experience:
- Car Rental: 1 year (Required)
- TARS portal: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- UAE Driving License? (Required)
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