Operations Manager

7 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates YOSH HOSPITALITY LLC OPC Full time
Key Responsibilities

Operational Planning & Delivery

  • Assist in the design and implementation of operational plans, procedures, and service models a cross pavilions.
  • Assist in managing and coordinating with several vendors and contracts.
  • Monitor daily operations, ensuring efficient execution and resolution of any arising issues.
  • Contribute to pavilion readiness a cross all functions including visitor services, facilities, security, and logistics.

Team & Staffing Management

  • Oversee onboarding, training, and performance support for operational staff.
  • Ensure team preparedness through training plans, operational briefings, and development programs.
  • Support staff welfare, productivity, and engagement across multiple locations.

Logistics, Compliance & Vendor Management

  • Review operational guidelines set by organizers and ensure strict compliance.
  • Liaise with government entities, event authorities, and regulatory bodies.
  • Lead procurement activities, manage vendors, and track contractual deliverables.
  • Ensure all operational work follows safety, legal, and quality standards.

Stakeholder, VIP & Protocol Coordination

  • Oversee VIP visit management in collaboration with protocol and event teams.
  • Coordinate cross-functional teams, partners, and external stakeholders to support strategic objectives.
  • Represent the operations function in internal and external meetings.

Financial & Administrative Oversight

  • Support budgeting, forecasting, and expense tracking across operational activities.
  • Review financial summaries, audits, and operational reporting.
  • Maintain accurate records, documentation, and operational control frameworks.

Reporting & Knowledge Management

  • Lead the preparation of progress updates, operational dashboards, and management reports.
  • Contribute to post-event reviews, lessons learned, and knowledge transfer documentation.
  • Support long-term planning and continuous improvement initiatives.
Desired Candidate Profile
Education & Experience
  • Bachelor's degree in Operations Management, Business Administration, Events Management, or related field.
  • Minimum 5+ years' experience in operations management, ideally in government-related entities, exhibitions, global events, or large-scale public operations.
  • Experience with international events, expos, or high-profile projects is a strong advantage.

Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent communication skills in Arabic & English.
  • High level of organization, attention to detail, and ability to manage multiple priorities.
  • Ability to work under pressure in dynamic and multicultural environments.
  • Strong stakeholder management and vendor coordination experience.
  • Proficiency in Microsoft Office and scheduling tools.

Other Requirements

  • Knowledge of major event operations, international exhibitions, or pavilion management is an advantage.
  • Willingness to travel internationally for extended periods.

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