Reservations Agent

2 weeks ago


Umm alQuwain, Umm al Qaywayn, United Arab Emirates Palma Beach Resort Full time

Company Description

Palma Beach Resort & Spa, established since 1995, offers a blend of Ancient Egyptian architecture and modern luxury amenities for our guests. Situated in Umm al-Quwain, United Arab Emirates, the resort provides deluxe accommodations, suites, and villas with a touch of Ancient Egypt's grandeur. With a total area of 38,200 sq, Palma Beach Resort is an ideal destination for business, pleasure, and relaxation.

Role Description

This is a full-time on-site role for a Reservations Agent cum Telephone Operator at Palma Beach Resort & Spa in Umm al-Quwain, United Arab Emirates. The Reservations Agent cum Telephone Operator will be responsible for handling phone calls, and room reservations, providing exceptional customer service, conducting receptionist duties, and maintaining effective communication with guests.

Qualifications

  • Phone Etiquette and Communication skills
  • Experience in Reservations and Customer Service
  • PMS-Opera knowledge
  • OTA's (Expedia, , Agoda etc.) extranet knowledge
  • Proficiency in guest service duties
  • Excellent interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Fluency in English (additional languages is a plus)
  • Previous experience in the hospitality industry

Salary: AED 1500 plus service charge

Accommodation, visa, and medical insurance provided by the company

Job Types: Full-time, Permanent

Pay: AED1, AED1,700.00 per month

Ability to commute/relocate:

  • Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Hotel: 1 year (Preferred)

  • Guest Service Agent

    3 days ago


    Umm al-Quwain, Umm al Qaywayn, United Arab Emirates Palma Beach Resort Full time

    Job Description:As a Front Service Agent, your primary responsibility is to deliver exceptional customer service in a courteous manner. You will play a crucial role in ensuring the satisfaction of our guests throughout their stay. Key responsibilities include:Taking reservations and managing the booking processWarmly greeting and registering guests upon...

  • Reservations Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates TALENTMATE Full time

    Job DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?ResponsibilitiesAs a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    3 days ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates SO Hotels & Resorts Full time

    Company DescriptionWe are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full time

    Additional InformationJob Number Job CategoryReservationsLocationThe Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates,VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Wynn Al Marjan Island Full time

    Job DescriptionAbout Wynn Al Marjan Island:On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Wynn Al Marjan Island Full time

    Job DescriptionAbout Wynn Al Marjan Island:On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites,...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full time

    Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full time

    Company DescriptionEscape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open...

  • Reservation Agent

    1 week ago


    Ras al-Khaimah, United Arab Emirates international travel agency Full time

    Female Philippines prefer We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with...

  • Reservations Agent

    1 week ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Reservations Agent**You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Basic Salary of Aed 2200/- plus standard Hotel Benefits - Employee benefit card offering discounted rates in Accor...

  • Reservations Agent

    2 weeks ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Reservations Agent

    2 weeks ago


    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Understand the key principles of Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other, Global Preference, SET Preferred, Preferred Business, LRA vs NLRA, TMC program, Wholesale Program - Maximize rooms revenue through the conversion of telephone calls into sales - Utilize effective up selling techniques - Understand and take...

  • Reservations Agent

    5 days ago


    Ras Al Khaimah, United Arab Emirates Sofitel Full time

    Company Description Sofitel Al Hamra Beach Resort Job Description - To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. - To attract guests and to enhance their loyalty, providing a distinctive service talent & culture tough communication and sales skills, in order to improve the hotel's image...

  • Reservations Agent

    6 days ago


    ras al khaymah, United Arab Emirates Sofitel Full time

    Company Description Sofitel Al Hamra Beach Resort Job Description To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service talent & culture tough communication and sales skills, in order to improve the hotel's image and...

  • Reservations Agent

    6 days ago


    ras al khaymah, United Arab Emirates Sofitel Full time

    Company Description Sofitel Al Hamra Beach Resort Job DescriptionTo attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service talent & culture tough communication and sales skills, in order to improve the hotel's image and...

  • Reservations Agent

    2 weeks ago


    Ras Al Khaimah, United Arab Emirates Rotana Ras Al Khaimah - The Mangroves Full time

    Job Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure...

  • Reservations Agent

    7 days ago


    Ras Al Khaimah, United Arab Emirates Rotana Ras Al Khaimah - The Mangroves Full time

    Job Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure...

  • Reservation Agent

    4 days ago


    Ras al-Khaimah, United Arab Emirates RIXOS Full time

    **Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...