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Digital Marketing Manager

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Star Gallery Mart Full time 24,000 - 36,000 per year

About the Role

Star Gallery Mart is looking for a creative and result-driven 360° Marketing Executive to manage influencer collaborations, social media marketing, brand promotions, and customer engagement — both online and in-store.

The candidate must have experience handling RTO (Return-to-Origin) and reverse pickup coordination, and be fluent in both English and Arabic, as this position involves daily coordination with influencers, logistics teams, and customers.

Key Responsibilities

1. Influencer & Social Media Marketing

  • Identify, contact, and manage influencers across Instagram, TikTok, YouTube, and Facebook.
  • Plan and supervise influencer visits, shoots, and collaborations.
  • Ensure influencers tag Star Gallery Mart and mention the correct shop number and location in every post.
  • Maintain Excel sheets for influencer details, rates, followers, and campaign results.
  • Collect influencer videos and photos for company highlights and marketing use.
  • Coordinate with video editors for reels and short promotional clips.

2. Campaign Management (360° Marketing)

  • Plan and execute online and offline campaigns (social media, print, digital, and in-store).
  • Coordinate marketing activities between Star Gallery Mart and Paris Palace Gift.
  • Work with design and content teams for visuals, ads, and daily offers.
  • Track performance, engagement, and ROI of campaigns.

3. Customer Engagement & In-Store Activation

  • Ensure influencer visits generate walk-in traffic and increase sales.
  • Support sales staff in converting visitors into loyal customers.
  • Record behind-the-scenes videos and ensure customer satisfaction during promotions.

4. RTO & Operations Coordination

  • Manage and monitor Return-to-Origin (RTO) and reverse pickup requests.
  • Communicate with customers in English and Arabic for return updates and inquiries.
  • Work with the delivery and warehouse teams to reduce RTO and improve efficiency.
  • Keep detailed records and reports of all RTO-related cases.

5. Reporting & Analytics

  • Prepare weekly reports on influencer performance, campaign engagement, and RTO updates.
  • Provide insights to management for improving marketing and operational strategies.

Requirements

  • Bachelor's degree in Marketing, Business, or related field.
  • 2–4 years of experience in 360° marketing, influencer management, or retail promotions (UAE experience preferred).
  • Must have hands-on experience handling RTO / Reverse Pickup.
  • Fluent in both English and Arabic (spoken and written).
  • Excellent communication, coordination, and negotiation skills.
  • Knowledge of social media platforms, paid ads, and analytics tools.
  • Creative, organized, and able to handle multiple campaigns simultaneously.
  • UAE driving license is an advantage.

Walk-In Interview Details

Date: 11th October 2025 – 17th October 2025

Time: 12:00 Noon – 5:00 PM (You may come anytime between these hours)

Location: Shed No. 15, Industrial Area 17, Sharjah

Google Map:

Job Type: Full-time

Pay: From AED3,000.00 per month