Pharmacist in charge
2 weeks ago
Key Responsibilities
Customer Service & Pharmacy Operations
- Ensure high levels of customer satisfaction by supervising, monitoring, and evaluating the quality and effectiveness of services delivered by pharmacy staff.
- Oversee accurate dispensing of all medications, including controlled substances and insurance-related prescriptions.
- Adhere to insurance protocols with timely documentation, communication, and follow-up.
- Maintain compliance with all legal and regulatory requirements, ensuring the pharmacy facility and staff licensing are valid, renewed, and up to date.
Staff Management & Training
- Manage staffing activities such as interviewing prospective employees, conducting performance appraisals and reviews, and addressing complaints and grievances.
- Prepare and manage daily duty rosters, ensuring appropriate coverage and smooth operations.
- Provide or arrange training and development programs to enhance staff skills and performance.
Customer & Vendor Relations
- Identify current and future customer needs by building rapport with potential and existing customers and stakeholders.
- Strengthen customer relationships to maximize sales and margin returns.
- Maintain ongoing communication with vendors and shippers to ensure timely supply and strong partnerships.
Sales, Marketing & Store Performance
- Implement effective sales and marketing strategies across all product ranges, including coordination with vendors and manufacturers on in-store displays and promotional activities.
- Organize special promotions, events, and visual merchandising initiatives to enhance store attractiveness and sales.
- Analyze sales figures, forecast future performance, and interpret market trends to support business planning.
- Develop and execute business strategies to expand customer base, increase store traffic, and optimize profitability.
- Prepare annual budgets, monitor expenditures, analyze variances, and initiate corrective actions.
- Achieve all assigned targets and drive business initiatives to exceptional levels.
- Provide regular updates to the Area Manager on business performance, new initiatives, and relevant operational matters.
Store Operations & Compliance
- Oversee day-to-day store operations and ensure adherence to company policies, programs, and procedures.
- Maintain excellent store conditions and visual merchandising standards.
- Participate in assigned projects that involve industry organizations, supply chain initiatives, and other special assignments.
Self-Management
- Set annual performance goals in consultation with the reporting manager and ensure timely achievement throughout the year.
- Take ownership of personal development by identifying growth needs, building an individual development plan, and pursuing continuous learning beyond formal training.
- Stay updated on professional developments, new techniques, and industry trends through ongoing education.
Job Requirements
- Bachelor's Degree in Pharmacy
- DHA License
- Minimum 3 years of experience as a Registered Pharmacist and Store Manager in the UAE
- Strong communication skills
Job Types: Full-time, Permanent
Pay: AED6, AED7,500.00 per month
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