Head Hostess

6 days ago

Dubai, Dubai, United Arab Emirates SUSHISAMBA Dubai Full time

About the Company

Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 26 countries with 87 venues, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream, SUSHISAMBA, and more.

SUSHISAMBA
is a vibrant fusion of Japanese, Brazilian, and Peruvian cultures — a culinary journey like no other. Known for our bold flavors, energetic atmosphere, and unforgettable dining experiences, we're looking for a Head Hostess to join our team.

About the Role

We are currently looking for a head hostess to join our vibrant lifestyle venue; Sushisamba.

The Head Hostess will be responsible for ensuring a positive and professional greeting for all guests, managing the waiting list, and coordinating with the Guest Relation Manager.

Responsibilities

  • Greets guests, escorts them to tables, and provides menus
  • Manage waiting list and coordinate with Guest Relation Manager
  • Offer appropriate seating arrangements
  • Receive and record customers dining reservations
  • Set up dining rooms and make reservation arrangements
  • Ensure all orders are filled in a timely and accurate manner
  • Maintain clean and organized tables and work area
  • Observe proper grooming and personal hygiene at all times
  • Assist waiters and head waiters when needed
  • Ensure all guests receive positive and professional Greeting to the highest standards to exceed the customer's expectations
  • Handles guest problems and complaints
  • Manages the Hosts working schedules
  • Attend all regular departmental briefings and contribute to an open communication within the assigned team
  • Performs other duties pertinent to this job as assigned.

Qualifications

  • Minimum 3 years of experience in similar position in hospitality industry and fine dining concept

Required Skills

  • Fluent in English
  • Excellent communications and interpersonal skills
  • Basic computer skills (recommended to have previous experience in restaurant software)
  • Customer oriented with a positive attitude and smiling face
  • Cooperative and self-giving team player
  • Ability and willingness to perform under stress
  • Positive and high energy level
  • A willingness to go the extra mile in ensuring guests' needs are met
  • A huge passion for customer service and hospitality

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