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Oracle Technical Consultant

2 hours ago

Dubai, Dubai, United Arab Emirates Black & Grey HR Full time
Black & Grey HR is recruiting for a well-established regional manufacturing and engineering organization with a strong footprint across the Middle East and international markets. The company specializes in large-scale engineered building solutions and operates complex manufacturing and project-driven ERP environments. Our client is seeking a hands-on Oracle Technical Consultant who will take ownership of technical delivery, integrations, reporting, and production support across Oracle applications. This role requires someone comfortable working in live environments, supporting business-critical systems, and delivering practical solutions rather than purely theoretical designs.

Key Responsibilities
Oracle Technical Development & Customization
- Design, develop, customize, and support Oracle technical objects, including RICE components (Reports, Interfaces, Conversions, Extensions).
- Develop, debug, and performance-tune SQL and PL/SQL code in production environments.
- Build and maintain reports using BI Publisher and related Oracle reporting tools.
- Support deployments, fixes, enhancements, and rollback procedures in live systems.
- Prepare and maintain technical documentation, including design documents, technical specifications, and support runbooks.

Integrations & Interfaces
- Design and support integrations using REST and SOAP APIs and web services.
- Ensure data accuracy, reliability, and proper error handling across interfaces.
- Troubleshoot integration failures and coordinate resolution with internal and external stakeholders.
- Implement logging, monitoring, and recovery mechanisms for interfaces and batch jobs.

Production Support & Collaboration
- Own and resolve technical incidents, service requests, and enhancement tickets.
- Work closely with functional consultants and business users to convert requirements into buildable technical solutions.
- Support business-critical operations across procurement, inventory, costing, order-to-cash, and project-based processes.
- Operate effectively under pressure in a manufacturing and projects-driven ERP environment.

RequirementsQualifications & Experience
- 3–7 years of hands-on Oracle Technical Consulting experience in live ERP environments.
- Strong expertise in SQL and PL/SQL development and performance tuning.
- Proven experience building and supporting RICE objects, reports, and integrations.
- Working knowledge of REST and SOAP services and standard integration patterns.
- Experience supporting production users and managing tickets independently.

Nice to Have
- Exposure to Oracle Integration tools and cloud-based integrations.
- Experience in manufacturing, projects, engineering, or construction industry ERP systems.
- Experience with Oracle EBS R12, Oracle Fusion, or hybrid environments.

Key Performance Indicators (KPIs)
- Timely and high-quality ticket resolution
- ERP system stability and uptime
- On-time delivery of technical enhancements
- Quality and completeness of technical documentation and handovers

Benefits- Competitive Salary + Benefits Package