Travel Agency Executive

1 week ago


Dubai, Dubai, United Arab Emirates Asfur Commercial Brokers Full time


• Handle customer inquiries related to air tickets, hotel bookings, holiday packages, visas, and travel insurance

• Create, customize, and sell domestic and international travel packages

• Issue air tickets using GDS systems (Amadeus / Galileo / Sabre)

• Coordinate with airlines, hotels, DMCs, and other travel suppliers

• Manage group bookings, corporate travel, and leisure travel arrangements

• Provide accurate travel information, pricing, and documentation to clients

• Ensure compliance with airline and travel regulations

• Handle booking amendments, cancellations, and refunds efficiently

• Maintain client records and follow up to ensure customer satisfaction

• Achieve monthly sales targets and contribute to business growth

• Resolve customer complaints professionally and promptly

Desired Candidate Profile


• Minimum 3 years of experience in a travel agency or tour operator

• Strong knowledge of airline ticketing, hotel reservations, and holiday packages

• Proficiency in GDS systems (Amadeus preferred)

• Excellent communication and negotiation skills

• Customer-focused attitude with strong problem-solving abilities

• Ability to work under pressure and meet deadlines

• Strong organizational and time-management skills

• Knowledge of UAE travel market is a plus



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