Fitness Manager
1 week ago
- Train, schedule, supervise, and evaluate personal trainers, fitness instructors, and support staff.
- Design and manage group exercise schedules, personal training packages, and specialised fitness programs (e.g., weight loss, strength, rehabilitation).
- Support the team in leading group classes and conducting personal training sessions.
- Maintain the cleanliness of the gym floor, equipment, studios, and changing rooms.
- Ensure compliance with health and safety regulations.
- Report any equipment issues and accidents, and address members' concerns promptly.
- Build professional relationships with members, provide consultations, and ensure high levels of satisfaction and support.
- Operate the gym efficiently whilst maximising the commercial aims and objectives of the business.
- Monitor team and program performance through KPIs such as class attendance, PT conversion rates, and member retention.
- Collaborate with marketing to promote services, create fitness challenges, seasonal offers, and wellness campaigns.
Assist in budgeting, track revenue targets
- Bachelor's degree in Sports Management, Sports Science, Kinesiology, Physical Education, or related field.
- Industry certifications: ACE, HINTSA, NASM, ACSM, or equivalent in Personal Training or Group Fitness
- CPR, AED, and First Aid certified (mandatory).
- 2+ years of experience in a fitness leadership or management role.
- Proven experience developing customer journeys and managing team performance.
- Experience in fitness operations within a multi-sport venue is preferred.
Fluent in English. Arabic is a plus.
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