Content Operations Manager

The
Content Operations Manager
is a hybrid creative–coordination role responsible for driving content creation, social storytelling, and seamless execution across platforms. This role works closely with the Social Media, Creative, and Production teams to develop ideas, manage shoots, create content, and ensure consistent delivery across all accounts.

This position is ideal for a proactive, creative, and organised individual who can think in content formats, execute hands-on, and coordinate with cross-functional teams to bring stories to life.

Key Responsibilities:

Content Ideation & Development

• Work with Social Media Managers to develop content ideas aligned with brand objectives and platform trends.
• Contribute creatively to campaign concepts, reels, static posts, social series, and influencer-led formats.
• Translate briefs into clear, engaging content narratives.

On-Ground Content Creation & Shoots

• Plan and coordinate social content shoots (products, lifestyle, UGC-style, short-form video).
• Support with scriptwriting, storyboards, shot lists, and shoot logistics.
• Be hands-on during shoots—directing talent, capturing behind-the-scenes, or assisting with production as needed.
• Ability to film basic content using mobile/DSLR; familiarity with short-form video editing is a plus.

Content Production Management

• Oversee the creation of daily/weekly content for multiple social media accounts.
• Coordinate with designers, editors, writers, and AI creators to ensure timely and quality content output.
• Ensure brand guidelines, tone, and visual identity are consistently maintained across deliverables.
• Manage content calendars and ensure assets are delivered on time to publishing teams.

Social Media Collaboration

• Partner closely with Social Media Managers to align content with engagement goals, trends, and audience insights.
• Brainstorm new formats, platform-specific ideas, and real-time content opportunities.
• Review content performance and propose creative improvements.

Creative Quality & Attention to Detail

• Review content to ensure it meets brand expectations and platform specifications.
• Provide feedback to creative teams and ensure revisions are turned around quickly.
• Maintain high aesthetic standards and consistency across all content pieces.

Light Operations & Workflow Coordination (Balanced, Not Heavy)

• Manage content trackers, version control, and shoot schedules.
• Coordinate between internal teams to ensure seamless delivery.
• Maintain an organised content archive (raw files, edits, final assets).

Skills and Qualifications

Required Skills:

• Exceptional attention to detail and organisational skills.
• Excellent project management and organizational skills.
• Ability to manage multiple projects simultaneously in a fast paced environment.
• Strong communication skills—verbal and written.
• Strong understanding of content production (organic, paid, video, static, AI-generated)
• Strong creative thinking with ability to ideate content formats.
• Experience in social-first content creation (reels, stories, TikTok-style videos).
• Good understanding of social media trends and platform best practices.
• Ability to plan and assist in shoots—both small-scale and large-scale.
• Basic video editing/visual editing abilities preferred.
• Comfortable working cross-functionally across social, creative, and production teams.

Qualifications:

• Bachelor's degree in Marketing, Communications, Media, or related fields.
• 3+ years of experience in social media content creation, content coordination, or similar roles.
• Agency experience preferred.
• English/Arabic Language Proficiency

Key Success Indicators (KPIs):

• On-time delivery rate of content projects.
• Improved efficiency of content workflows and SLAs.
• Quality and originality of content ideas.
• Smooth and timely content delivery for social calendars.
• Shoot efficiency and creative output quality.
• Strong collaboration and communication